Radeon 7870 Issues (BSOD, Crashes, Aero Glass)

[dennisjunelee]

So I just bought a new computer from a custom building computer website.

After I got the computer up and running, I've noticed a few particular problems especially with the GPU.

It runs hot (75-79 on load, 45-50 idle) and I get random crashes during gaming where it locks up and I hear whatever sound it crashed on (usually sounds like buzzing). Also, when I am watching video, I get BSOD.

I have already RMAed the vid card assuming I had a faulty one, but I have the exact same problem. If I underclock the card, the system runs fine, but I would like to find a solution where I don't need to do that.

Also, on a side note, there are times where Windows Aero Glass doesn't work and when I run the Microsoft fix it tool, it says my video card doesnt support it?

Help please

*EDIT*
Computer Specs
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-970A-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.1GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 2951MB used, 17479MB available
DirectX Version: DirectX 11
Video Card: Radeon HD 7870

 

[rolli59]

Under 80°C on load is fine for a GPU! Have you run memtest on your ram could be a culprit http://www.memtest86.com/download.html

 

[dennisjunelee]

Ran memtest 6 passes, no errors. Any other suggestions?

 

[Sunius]

Could you post your full system specs?

 

[dennisjunelee]

I'm not sure what else I'm missing?

800W PSU
120GB Corsair SSD Drive

 

[Sunius]

what kind of PSU is it? Brand, model? Did you connect the two 6-pin power connectors from the power supply to the graphics card?

 

[dennisjunelee]

Brand is Apex and yes I plugged in the two 6-pin power connectors.
I don't even think it runs without the power connectors does it?

 

[rolli59]

Do you have a model number for that Apex, does not look quality?

 

[dennisjunelee]

SL-8850EPS

 

[rolli59]

Certainly is big enough but that does not mean quality, very little info on it on the web! Since the card is exchanged then it is between that PSU and the motherboard.

 

[dennisjunelee]

Why would this cause aero glass not to work? And how can I be sure which it is?

 

[rolli59]

Trial and error is sometimes the way it works! Since you bought the thing assembled from a vendor (maybe extreme systems) why do you not exercise your warranty? It would take the guess work out of it!

 

[jbseven]

make sure you download and install the latest drivers for your card. my 6850s would bsod my system even though i installed the drivers from the manufacturer's cd. installing the latest drivers from the catalyst website sorted it out.

the buzzing makes me think its getting too hot and runs the fan full speed right before it crashes...

but first things first. update drivers!

 

[dennisjunelee]

Unfortunately, I just had to return the whole thing and I just had to personally re-buy all the parts and build it myself. They also released 12.7 drivers during this return/re-purchase period so I'm not really sure what the problem was at this point, but it works perfectly now so I really don't care.

 

[dennisjunelee]

Best answer selected by dennisjunelee.

 

[Mousemonkey]

This topic has been closed by Mousemonkey