I can't seem to get the video card out of it's PCI-E slot because the left side (the side of the video card closer to the back of the computer) feels like it is stuck in the PCI-E slot. I dont think the i/o shield is causing any inconvenience for the card i think im missing something in order to pull it out. On the right side of the PCI-E like all PCI-E slots i pull the lever up and put some force to pull it out and that side slides out but the other side wont budge. Please help i need to put my new radeon card in & it's getting annoying. I dont know how the person who built ym computer got it in but i do not want to take out the motherboard and then take out the video card that way. Please help thank you so much !