/ Sign-up
Your question

Internet going out every 20 mins.

  • Modem
  • Cable
  • Internet
  • Networking
Last response: in Networking
July 27, 2011 10:16:33 PM

Hey guys. I am having a problem with my internet. The internet keeps shutting off every 20 minuts or so, and eventually reconnects. It started a week ago. I had the cable company come out, and replace my cable modem because I thought the cable modem was the problem, It obviously wasnt the problem. On my local Area Connection status page. By IPv6: It has no network access.

I am using windows 7 ultimate. I have a scientific atlanta webstar modem. And I have a desktop hard wired to a linksys wrt54g2.

More about : internet mins

July 28, 2011 9:54:20 PM

Someone please help this is still happening and I am getting very irritated.
July 29, 2011 6:25:35 PM

Did the cable company check the lines coming into the modem for signal leakage? Also, is the computer directly plugged into the modem? or is there a router in between them? This sounds like an ISP issue.

I have had this problem before and a coaxial splitter was causing my problems. I have a cable box next to my modem and I had the cable split to feed the modem and the cable tv box. The splitter was causing leakage and the ISP tech had to run a second cable plug through my wall from our circuit for the modem itself.

Good luck!