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Cannot figure out what is causing my bluescreens

Last response: in Systems
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July 25, 2012 7:00:37 AM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8009F45060
BCP3: FFFFFA8009F45340
BCP4: FFFFF800033D3510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\072512-10779-01.dmp
C:\Users\potatoe3.0\AppData\Local\Temp\WER-17362-0.sysdata.xml


hey guys, i have built a new computer and every now and again my computer will crash and i will get a bluescreen.


my current setup is

i5 2400
asrock b75 pro3 motherboard
8gb musking ddr3 1600 ram(running at 1333)
ocz vertex 3 120gb ssd
antec 520 power supply(i forget the model number i believe it is an earthwatts)

at any rate the bluescreens happen randomly

sometimes i thappens right when i boot into my desktop, sometimes it happens when i check my email. sometimes it does not appear for days.

i have reinstalled windows(did not solve)

my motherboard is set to ahci(for the ssd)

all drivers are up to date, as well as bios being up to date.

trim is active and i have the latest firmware for my ssd i also have defragmentor set to not run and i am perfectly aligned.

i have run memtest on my ram and i got through 2 passes with no errors.

i have ran with stick in every slot of my motherboard no changes.

my temperatures are in good ranges(never gets past 50 C)

I have switched out processor and video card no changes.

cannot figure it out.

any help would be nice
a b B Homebuilt system
July 27, 2012 3:08:55 AM

Here's a Win7 forum thread on a similar issue: http://www.sevenforums.com/crashes-debugging/178750-fre...

Here's a page (referenced in that thread) about BSOD errors in general that may have more information for you: http://www.carrona.org/bsodindx.html#General_Informatio...

In general, I would say that if your RAM, CPU, and other components are working well that you may have an issue with your PSU or your hard drive. I would run diagnostics on both of them to see if that helps. I know there are tools online for hard drive tests, but I'm not sure about the PSU; for that reason I would test the hard drives first. Here's a link to an article that has a couple programs: http://www.techsupportalert.com/best-free-disk-health-m...

Update us if you get any more info from those sites. Good luck!
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a b B Homebuilt system
July 27, 2012 4:55:54 AM

well if could very well be a virus(I know it sounds stupid but on my old computer I got then very regulary until we vrought it into geeksquad and they did a virus scan.

anyways try to run a norton scan
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Related resources
a b B Homebuilt system
July 27, 2012 4:56:20 AM

oh and also JMer806 that cat is very creepy :p 
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July 27, 2012 7:59:40 AM

Hey guys ,

thank you all for the replies,

I'm not a new guy when it comes to computer trouble shooting but this one is really a hard one to pin point.

I wouldn't say it is a virus as this i'm on my second windows installation(clean installation formatted ssds and all of that.) Avg does not come up with anything either.

I did google the bbc code at the start of the windows diagnostic screen(the little window that pops up after a bluescreen and gives you a summary of the bsod)

and it seems to be a hard one to pinpoint.

BCCode: f4

the f4 can either be the hard drive(ssd in this case. f4 deals with i/o or drivers ). at least according to windows seven forums.

i feel pretty confident that my psu is fine. i'll have to see if i have any others lying around to test with just to be sure.

I really feel its the ssd. i never really liked the ocz name but for 40 dollars(on newegg must have been a mess up on their part because as soon as i purchased it it was changed to its original price) it was hard to pass up.


i already use crystal disk info and ssd life both say my ssd is in 100% fine condition.
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a b B Homebuilt system
July 27, 2012 12:30:50 PM

Do you have a data drive as well? (I'm gonna say yes since you paid $40 for the SSD, so it's probably small) Try installing Windows on your HDD and see if you get improved performance. Or try speaking with OCZ's customer service to see if others have experienced this problem.
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a b B Homebuilt system
July 27, 2012 4:03:56 PM

What type of ssd do you have?
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July 28, 2012 3:51:30 AM

i have an ocz vertex 3 120 gb purchased new from newegg.com

its not slow or anything it is very fast. it just seems unstable.
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a b B Homebuilt system
July 29, 2012 4:18:19 PM

I mean it could be that... but it is unlikely considering the fact that is a trusted company.
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July 31, 2012 1:29:12 AM

at anyrate i've issued a rma for it. and installed a different ssd, so far no bluescreens. we will see though
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a b B Homebuilt system
July 31, 2012 1:29:17 AM

Hmm I am thinking it could be the spinner drive, if OP has one. OP, do you have a spinner drive? If so, what is the brand and model? And how old is it?
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August 1, 2012 5:07:18 AM

i do have a spinner drive(mechanical if thats what you are talking about ) its brand new. fresh out of shrink wrap its a wd 1tb i forget the model number,

at anyrate,

i'm on a new different ssd now, a samsung 830. no bsod so far.
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a b B Homebuilt system
August 1, 2012 5:09:44 AM

ok then it probably is was the ssd you should get that replaced asap
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!