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GTX 580 Issue

Last response: in Graphics & Displays
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June 5, 2012 7:54:10 PM

Been playing Max Payne 3 and every once in a while the game will crash with the typical "display driver has stopped responding" error and this is what the visuals turn into:



Any idea what this is or what's causing it? Is the card on its way out or is this somehow the fault of the game. I've only had the GPU for three months.

More about : gtx 580 issue

a b U Graphics card
June 5, 2012 8:20:56 PM

hi Loyal-T,

A couple of questions for you.

What are your temperatures like on your card?

Have you overclocked the card at all?

Do you get similar errors on other games/benchmarks you run?
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June 5, 2012 8:36:42 PM

Recon-UK: Early issues with the game? How so?

Blade061188: The temperatures are fine. I have a three-fan cooler on the front of the GPU as well as a backplate. At max load - with the fans at 80% - my temperatures are never above 50 degrees. I haven't overclocked it at all. The speeds are stock. I ran Furmark for 22 minutes with no errors and two passes of the Heaven benchmark with no errors either. Played Saints Row: The Third for a bit today without any issues.
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a c 624 U Graphics card
June 5, 2012 8:38:36 PM

Make sure you are using the latest 301.42 WHQL drivers off the Nvidia website.
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a b U Graphics card
June 5, 2012 8:38:42 PM

Then it's likely driver support for the game (which is what recon was getting at too)

It's a new game, and driver support is sometimes not so good with new games.

What driver version are you running?
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a c 624 U Graphics card
June 5, 2012 8:40:29 PM

You should also make sure that your game files are not corrupted. In Steam, you can "Verify the file integrity". With a DVD installed game, you can reinstall the game files.
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June 5, 2012 8:42:22 PM

You're right Recon. I've been mulling that over also, I'm a bit OCD about things like this (electronics failing specifically - probably because high-end parts are pretty costly).

I'm running the latest 301.42 WHQL drivers, Blade. A fresh install of Windows 7 64-bit as well.

I hope this question isn't too vague, but is there a clear difference between rough game code/driver support as opposed to a malfunctioning GPU? Any sort of telltale signs or symptoms to be able to tell one apart from the other?
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Best solution

a b U Graphics card
June 5, 2012 8:44:19 PM

If your GPU is failing, there would likely be other signs as well, excessive heat, or failure in other applications.

If you are only seeing this behavior in one game, it's pretty safe to assume that there is a problem with the game, or drivers, and not a hardware problem.
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June 5, 2012 8:44:33 PM

@matto17secs, I did that as well. I have the retail version of the game and that's why I decided to do a fresh install of my OS. I wanted to make sure that there were no contributing factors, corrupted files, etc...
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June 5, 2012 8:47:18 PM

@blade, I've gotten the impression that that's what would be happening. My GPU idles at about 33 and I never run any graphics-heavy games or applications without increasing the fan speed.

When you say symptoms would appear in other applications, are we talking things as simple as web browsing, video viewing, and photo editing or tasks that put more strain on the GPU (like gaming, for example)?
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a b U Graphics card
June 5, 2012 8:49:27 PM

More specifically gaming. Try a game that has been out for a while, with better driver support.

Or stress testing. You said you've already done some stress testing. If your gpu was bad, it wouldn't survive stress testing like that very well.
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June 5, 2012 8:49:30 PM

@recon, you know, I was so surprised that Rockstar was able to deliver such a stellar PC version that I'd almost forgotten about all of the other shoddy ports they'd graced us with. It should come as no surprise to me that - despite how good the game looks and runs - that there are some stability issues to be worked out. It is still Rockstar. Even the console versions have some rough edges. I've never played Bully for that specific reason. I hear that along with GTA IV, Bully is easily their worst PC port.
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a c 624 U Graphics card
June 5, 2012 8:50:42 PM

Loyal-T said:
You're right Recon. I've been mulling that over also, I'm a bit OCD about things like this (electronics failing specifically - probably because high-end parts are pretty costly).

I'm running the latest 301.42 WHQL drivers, Blade. A fresh install of Windows 7 64-bit as well.

I hope this question isn't too vague, but is there a clear difference between rough game code/driver support as opposed to a malfunctioning GPU? Any sort of telltale signs or symptoms to be able to tell one apart from the other?

Corrupted game textures are not generally a malfunctioning GPU symptom. Crashes, weird graphical anomalies, excessive heat, inconsistent clock speeds, underperformance, etc. are GPU symptoms.

Did you check your Nvidia Control Panel Program settings under Max Payne 3? Maybe there's a setting in there related to texture filtering or Ambient Occlusion that could be causing the problem. Be sure to do a Google search for "Max Payne 3 missing textures" and see if others are having the same issue.


By the way, Furmark is useless. It will cause the GPU to throttle down, so there is no way to actually stress test your card with it.
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June 5, 2012 8:52:13 PM

@blade, good to know. I re-downloaded Far Cry 2 off of steam a week or so ago and played through it with absolutely no problems either. It's another pretty requirement-heavy game (especially considering it's a sandbox game) that probably would have exhibited some visual issues. Skyrim has run well, L.A. Noire, Saints Row, and the list goes on.
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a b U Graphics card
June 5, 2012 8:54:30 PM

Yep, then I'd say your card is in the clear.

Unfortunately you'll have to wait for the game devs to release a patch, or nvidia to release new drivers.
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a b U Graphics card
June 5, 2012 8:56:03 PM

@matto
Quote:
By the way, Furmark is useless. It will cause the GPU to throttle down, so there is no way to actually stress test your card with it.


I haven't experienced that behavior with furmark. I monitor with GPUz while I run furmark and my clocks stay consistent.

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a b U Graphics card
June 5, 2012 8:58:21 PM

Quote:
580's do throttle^^


Good to know. Is that a 580 thing, or an nVidia thing?
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a c 624 U Graphics card
June 5, 2012 8:59:59 PM

Quote:
580's do throttle^^

It even says "throttling 435 mhz" on the on-screen readout. It's a 500 series and above safety feature.
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a b U Graphics card
June 5, 2012 9:12:01 PM

OP, did we address your concerns?
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June 5, 2012 9:51:56 PM

Yes you did. Just play through a few chapters over the last hour or so and no crashes. Leads me to suspect that it is indeed some kind of instability issue within the game. Thanks for the assistance guys.
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a b U Graphics card
June 5, 2012 10:17:46 PM

Happy to help.

If you don't need any more help, please select a best answer so the mods close the thread.

Thanks!
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June 6, 2012 1:45:35 AM

Best answer selected by Loyal-T.
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!