Dell Inspiron 620 BSOD x124

[bowtietr83]

I have a Dell Inspiron 620 that keeps getting random BSOD's x124. The original configuration was an i7-2600, 4GB Ram, 500GB hdd. It has always given me the same BSOD, but I planned on upgrading it anyways and figured the BSOD was hardware related. I added a Gtx 550 ti, OCZ ModXStream 600w PSU, Samsung 830 SSD and 8gb of ram. Along the way, I still have the BSOD problem.

I have reinstalled windows 7 x64 about 5 times, including once from a usb key that dell sent me. I have returned the computer back to stock specs, and still have the BSOD. Dell keeps looking at software, but everything I see online points to a hardware issue.

Bluescreen view shows that the crashes have been caused by hal.dll and ntoskrnl.exe at the below addresses with the original dell configuration.

0x00000124
00000000`00000000
fffffa80`04fd7028
00000000`bf800000
00000000`00000115

ntoskrnl.exe+7f1c0
hal.dll+12a3b

The BSOD is completely random and has never happened under load. Sometimes it will do it 3x in one day, sometimes it's a week or two between crashes. I have not been able to replicate the BSOD.

Does this sound like it could be software related or is it definitely hardware related?

Thanks in advance for your help.

 

[cl-scott]

Unfortunately the 0x124 error is pretty generic, so I would start by running Dell's built-in diagnostics. Press F12 at POST, and then select the diagnostic option, and come back in about 30-45 minutes.

It also wouldn't be a bad idea to let memtest86+ run overnight, since I've been bitten by Dell's PSA+ memory checks not being effective in the past.

 

[bowtietr83]

I ran the thorough diagnostics and they came out normal. I didn't do a mem test, but i have have had two completely different sets of ram in the computer and it blue screened on all of them. Any other ideas?