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Matshita dvd ram uj-850s ata device not reading dvds and cds

Last response: in Windows 7
February 4, 2012 5:17:05 PM

please help me my Fujitsu siemens computer work when I insert in Dvds and Cds. even in the my computer window, the Dvd rom is not seen there.please help me fix it now.
February 4, 2012 5:24:33 PM

If the CD/DVD isn't picked up at all either it has died and needs to be replaced or a cable has come undone that connects it to the motherboard.