Need help desperately!!!!!
I’m usually pretty good with computer problems, and the one helping others. But this problem has me beat. I just don’t know what to do any more.
The problem is my wireless network keeps disconnecting once in a while (approx. every day or two). When it goes out, eventually I am unable to connect any of my desktops or laptops wirelessly until I power cycle the modem and the router. But the ones connected by wire work fine.
Here is what I’ve gone through to trouble shoot:
I called my ISP provider, and they said if I’m not having problems connected directly to the modem they can’t help me. It works for weeks connected directly with no problems.
I called the manufacturer of the router, and they said since it works by wire, and I’m able to get a connection wirelessly, it’s not their issue.
I upgraded the firmware on the router.
I went through 2 different brand new routers (Linksys and DLink), and also tried new adapters.
I tried changing the location of the router, even bringing it 5 feet away from the desktop.
I tried playing around with the settings of the router (channel)
I even upgraded my Internet connection to 35 mbps which comes with a new modem/gateway which acts as a wireless router too. The new gateway also loses wireless connection.
I don’t know what to do as I ruled out everything. It’s not the ISP problem, it’s not a router issue, and it’s not a specific computer problem. I just don’t know what to do. I really don’t want to run cables to all of my computers. It’s very inconvenient for laptops.
Please help!!
I’m usually pretty good with computer problems, and the one helping others. But this problem has me beat. I just don’t know what to do any more.
The problem is my wireless network keeps disconnecting once in a while (approx. every day or two). When it goes out, eventually I am unable to connect any of my desktops or laptops wirelessly until I power cycle the modem and the router. But the ones connected by wire work fine.
Here is what I’ve gone through to trouble shoot:
I called my ISP provider, and they said if I’m not having problems connected directly to the modem they can’t help me. It works for weeks connected directly with no problems.
I called the manufacturer of the router, and they said since it works by wire, and I’m able to get a connection wirelessly, it’s not their issue.
I upgraded the firmware on the router.
I went through 2 different brand new routers (Linksys and DLink), and also tried new adapters.
I tried changing the location of the router, even bringing it 5 feet away from the desktop.
I tried playing around with the settings of the router (channel)
I even upgraded my Internet connection to 35 mbps which comes with a new modem/gateway which acts as a wireless router too. The new gateway also loses wireless connection.
I don’t know what to do as I ruled out everything. It’s not the ISP problem, it’s not a router issue, and it’s not a specific computer problem. I just don’t know what to do. I really don’t want to run cables to all of my computers. It’s very inconvenient for laptops.
Please help!!
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