Cant shut down laptop

Hello,
I can not get my laptop to close the download page. When i attempt to use the mouse to exit, I get that swirling blue circle. This is keeping me from shuttong down the laptop, as well
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More about cant shut laptop
  1. Press and hold the power button until the system shuts down (forced shutoff).

    -Wolf sends
  2. The blue circle means that it is loading. Like wolfshadw said just hold down the power button or just close it.
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