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Color printer won't print in color

Last response: in Components
December 20, 2012 6:00:25 PM

Hello, I have an HP printer (fairly new), but it will not print in color. Even put in new print cartridges.
December 20, 2012 6:33:21 PM

is it a bubble jet?
if so the nozzles get clogged up if they dont get used alot.

if it has an onscreen display look for Maintenance > head cleaning
if you google how to clean heads and your make and model you can find step by step instructions
depending on how long it sat, it could take a few cleanings. after each cleaning do a nozzle check and it will print out boxes to show you how close you are to having it fixed.