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Recent build suddenly won't boot

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August 10, 2012 7:13:29 PM

The computer has been running fine for a couple of weeks now, today it went to sleep, when my dad turned it back on the mouse was frozen. When I tried to reboot it it wouldn't turn on.

I built this for my dad a couple of weeks ago and it has been running with no issues in my room for a while. Last night I installed a PCIE USB3 thing: http://www.amazon.co.uk/gp/product/B008AT9S5Q/
and that worked fine too. This afternoon I set up the computer for him and it was working fine for a couple of hours until this happened.

I have tried taking out the PCIE thing, and I also tested the PSU with a paper clip to check it wasn't dead.

Components:
Mobo: Asrock H61M/U3S3 http://www.ebuyer.com/389280-asrock-h61m-u3s3-motherboa...
CPU: Intel Pentium G620 http://www.ebuyer.com/264713-intel-pentium-g620-2-6ghz-...
PSU: Antec 380W EarthWatts Green http://www.ebuyer.com/185183-antec-380w-earthwatts-gree...
Memory: Corsair 8GB DDR3 1333MHz XMS3 http://www.ebuyer.com/247674-corsair-8gb-ddr3-1333mhz-x...
SSD: OCZ Agility 3 60GB http://www.ebuyer.com/268239-ocz-60gb-agility-3-ssd-agt...
HDDs: 2x Seagate Barracuda 500GB http://www.ebuyer.com/272944-seagate-500gb-barracuda-in...
Optical Drive: http://www.ebuyer.com/342873-samsung-sh-222bb-sata-dvd-...

Thanks.
a b B Homebuilt system
August 10, 2012 7:37:52 PM

sounds like your motherboard is fried... get that replaced as soon as possible you can just call the manufacturers and ask how to get it replaced for techincal issues! hope this helped.

also try resetting your cmos just in case maybe just some stupid thing(unlikely)
http://www.youtube.com/watch?v=Pdp_L5IxaNI
August 10, 2012 7:57:59 PM

Damn :/  I'll give them a ring on monday. (I just tried resetting the cmos, it didn't help)
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a b B Homebuilt system
August 10, 2012 7:58:15 PM

ok best of luck
a b B Homebuilt system
August 10, 2012 8:29:09 PM

So you tested the PSU and it worked? When you try to boot the PC what happens?
Are you hearing any beeps when you try to boot?
August 10, 2012 9:11:58 PM

Yeah the fans and hard drives connected to the PSU started going when I put a paperclip in the ATX power connector (some video on youtube showed me what to do). So the PSU still works although I suppose it could be unable to power everything.

I don't hear any beeps when I try to turn it on, nothing whatsoever happens. Also, I forgot to mention I tried swapping the power on and reset wires to see if something had gone wrong with the power button but that didn't change anything.
a b B Homebuilt system
August 10, 2012 9:24:29 PM

Your issue could be the PSU issue. Do you have another PSU to test to see if the system boots up
August 10, 2012 10:15:53 PM

Yeah I could take mine out I guess, it's definitely powerful enough. Unfortunately not got a spare one that would be any good. I'll give it a go tomorrow.
a b B Homebuilt system
August 11, 2012 4:37:01 AM

well if you can get both the mobo and psu replaced just to be on the safe side... if not i recommend getting the mobo replaced because you should at least see the fans start to spin on one the gpu or cpu...
August 11, 2012 2:35:40 PM

I tried using my PSU, still didn't turn on, I also tried turning it on with just the motherboard connected on its own outside the case and that didn't work either.
PanicMaster85 said:
well if you can get both the mobo and psu replaced just to be on the safe side... if not i recommend getting the mobo replaced because you should at least see the fans start to spin on one the gpu or cpu...

So do you think the PSU might have wrecked the motherboard?

Quick question: if I want to send back the motherboard will I need to buy an antistatic bag like it came in?
a b B Homebuilt system
August 11, 2012 9:08:09 PM

I honostly dont know about how to send it back just call the manufactures and they will tell you everything you have to know.... I dont think the psu recked the mobo unless you have a mobo made in 2006 when there was no over voltage protection... your motherboard must just have been on thin ice the entire time... unless was there any storms before this happened it could have been WAY over charge which would fry the mobo(and possibly all the other parts but dont get to worried about it until you replace the mobo) so yeah i can say i dont know what could have happened, computers are complete and udder ****** :p  my hdd after a month just ******* DIED :)  so dont worry about it just get it replaced and pray that fixes it :na: 
August 11, 2012 10:59:52 PM

Okay, cheers for all the help :) 
a b B Homebuilt system
August 14, 2012 6:22:50 PM

No problem :D  anytime! :na: 
!