Problems with Realtek on windows 7

[Guest]

I just bought a new HP desktop that has Realtek audio. I cannot get any sound and have tried different speakers and headphones. Still no sound. All volume controls are on high. Spent 2 hours on phone with HP tech support, no solution. Information balloon keeps flashing on and off in system tray "you just undplugged a device into the audio jack" and "you just plugged a device into the audio jack" when I am not plugging or unplugging anything! Help!

 

[saint19]

Hi newcomer and welcome to the Tom's hardware forum.

IMO you should apply for the warranty. Don't try any other thing.

 

[cheeni]

http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false has the Windows 7 drivers from realtek that should fix things. Only released on 19-Jan-2010 by realtek so no surprise that HP tech support had no way to help you.