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This device, cd/dvd drive cannot start (code 10) vista

Last response: in Components
December 26, 2012 6:26:30 PM

Several years ago I purchased a hp laptop (HP G60-230US Notebook PC) with Vista - Upgraded to Windows 7 Home Premium within the year. Lost the use of CD/DVD. Get Device cannot start - Code 10 message. Have checked driver and have updated, but computer does not recognize that the DVD player exists. It shows in the BIOS. I have tried Microsoft Fix-It to no avail...I have read article after article. Oh, for the days when you could go to a person and figure out the problem!
A Frustrated Friend
December 27, 2012 12:08:10 AM

can you boot off the cd drive? with something like a linux bootable cd? or memtest86?
trying to differentiate between a windows problem and a 'broken' drive
January 1, 2013 10:14:37 AM

During the boot up process for your computer, you may see Windows error code 10 displaying a message on your screen. Windows is unable to get a response from the hardware. This is usually due to a failure in the device driver or software that allows your OS to communicate with hardware devices. See code 10