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SAPPHIRE HD 7850 issues, anyone any experience?

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  • Graphics Cards
  • Sapphire
  • HD
  • Graphics
Last response: in Graphics & Displays
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June 25, 2012 5:41:49 PM

Hello,

i have a Sapphire HD 7850 with a vertex 4 ssd, i7 3770k, and asus p8z77-v pro mobo, and a 750w branded psu, 16gb mushkin ram and i have tried everything to make the card work but to no avail, it all works perfectly untill i install the drivers at which stage it starts to act real funny. The screen will show blocks of red pixels then reboot itself or i will get BSOD with an error message about ati***.sys file. When i boot into safe mode and disable the vga card it works ok, then when i reinstall drivers same issue. I have done two reinstalls so far and at every stage everything works great, getting really good benchmarks on all the other bits of equipment but as soon as i install catalyst control centre and the vga drivers it all goes wrong.

i have run custom install on the drivers to disable certain components, have flashed my bios to latest, have tweaked all bios settings relating to graphics card ,have tried pci-x16, x8 and x4 slots and still same problem every time. I have also uninstalled the HD audio from the mobo in case thats the isse. Have also rolled back the driver and tried two different versions on the sapphire website.

I am a bit new to all this so am i being completely stupid?

if anyone knows anything else to try or has ever encountered similar probs pls let me know. Ps win 7 64bit is the OS , i have come to the conclusion i either have a faulty card or pcie slots ?!?!

thanks for any help

More about : sapphire 7850 issues experience

a c 103 U Graphics card
June 25, 2012 6:24:34 PM

most likely you have a faulty card if you have tried different driver versions completely uninstalling each one before installing the next....I had a similar issue with an old card cant remember which one it was but it worked fine until i installed the drivers then it was being utilized by the machine and it couldn't handle it so I RMA'd it...I would suggest you do the same
a b U Graphics card
June 25, 2012 7:12:01 PM

ok, the first thing is you need to do reset CMOS. if not solve then format your whole PC and reinstall the OS.
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June 26, 2012 11:07:25 AM

done this twice, havent messed with the default bios accept for upgrading it and i know my way around it quite well, guess im gonna have to rma, the user forums in saphire are full of similar issues, if anyone is getting this mobo card combo i would have a look first for compatibility guys.

Thanks for the info anyhow
a b U Graphics card
June 26, 2012 1:48:03 PM

You said you tried two different drivers from Sapphires site. Have you gone directly to ATI's site and tried the latest catalyst drivers from there rather than Sapphire?
a b U Graphics card
June 26, 2012 2:32:25 PM

i7saber said:
done this twice, havent messed with the default bios accept for upgrading it and i know my way around it quite well, guess im gonna have to rma, the user forums in saphire are full of similar issues, if anyone is getting this mobo card combo i would have a look first for compatibility guys.

Thanks for the info anyhow

go for RMA.
July 30, 2012 5:06:55 PM

xtreme5 said:
go for RMA.


I currently had the same issue with this card but with the asus version.
My set is almost the same ;
-Asus P8Z68-V PRO/GEN3
-Asus Radeon HD 7850 2GB DDR5
-2X Corsair 4GB VENGEANCE DDR3 1866
-Intel Core i7 3770K Ivy Bridge
-Western Digital 2 TB Caviar Green
-Corsair TX750 V2 750W

I tried ANY possible thing to try to fix this card. I finally decided to RMA it.
I read on this website that the radeon 7850 series have a compatibility issue with the i7 3000 series.
Anyone know another card (not from AMD) that is semblable to this card for the price/performance ratio? I do not want to try another 7850 or AMD card....
August 4, 2012 11:16:47 PM

I have the same problem with Asus P8Z77-V Pro, OCZ Vertex 4, ASUS HD 7850 Direct CU II and i5 3570k.

I install the GPU drivers then I see artifacts after a reboot when the Windows loading logo appears. I have seen a few people with this issue but no solutions. I have updated the Asus P8Z77-V Pro mobo with the latest drivers, done a full clean install and used different drivers to no avail.

Why would drivers make it stop working? Really disappointed in ATI.
August 31, 2012 1:33:04 PM

ati is legendary in terms of faulty drivers and they have not solved it. the most funny thing was they sent out the 7000 series cards to the retail even before creating a proper driver for it. i had to wait 2 months for the official 12.4 to release and since then they released 12.6,12.7beta and most recently 12.8. but it still has issues and i think 12.8 is the most stable of them all. all ati is care about is isut trying to beat nvidia cards in terms of clock speed and they failed miserably. i used an nvidia before and never face any issues whenever i used one but had several issues with ati. its a far cry from ati fan boys and other customers alike asking ati to create good drivers and they are seem to be least concerned about their customers. i should have brought an nvidia but fell for the gcn architechture and it was a blunder from my side. people must understand that the benchmarks are being done in the best possible environments by the specialist and its a completely different scenario when we use the computer in real world conditions. we may install several softwares, harddisks may be close to full, will anti virus and other security software eating resources and finally the dust and ambient temperature isues.

i have blasted amd via their driver and other reporting forums and they have not responded to any of my queries yet.

try catalyst 12.8 or go to the asus product page of your card, click download and there you can see a vga driver which was edited by asus it self and after installing it you can see the asus logo at the top left hand corner of your vision engine control centre. thats seems to a bit stable too.

and if you are still in money back period change the card with an nvidia go for 660ti if possible. nvidia produces extremely good drivers and whenever there is an issue they patches it immediately. my 30 days were over so i cant get my money back and will have to bear with it.
August 31, 2012 1:40:19 PM

and fyi sapphire website publishes the exact drivers from amd site and updates correctly whenever a new driver is released by amd. both the drivers are the same. they gets it directly from amd and publishes in their website for their customers. sapphire is the best brand for amd cards as they are specialists in amd and have a long standing relationship with amd just like evga has with nvidia.

the main problem with ati has always been their drivers. i urge everyone to go to amd support forums and fill driver and other feed back issue and make them a statement that we are not dumb asses so that they cant sell some cards on specifications and can carry on like that.

bully them to take their customers seriously.
September 1, 2012 2:59:54 AM

I returned the 7850 and purchased a GTX 680. No issues with this card whatsoever. Never buying ATI again! :fou: 
September 6, 2012 11:14:42 PM

Elfminster said:
I returned the 7850 and purchased a GTX 680. No issues with this card whatsoever. Never buying ATI again! :fou: 



very good choice. you chose simply the best card out there. enjoy.
!