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Computer Freezes at Random while playing games - Help

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August 18, 2012 2:53:33 PM

Hello, I would first off like to thank anyone who tries to help me in advance. This is the first time I have tried to make a custom build.

System Setup:

Mainboard: ASUS P8Z77-V LK LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard
CPU: Intel Core i7-2600K Sandy Bridge 3.4GHz LGA 1155 95W Quad-Core Processor
Memory: CORSAIR Vengeance (4x4GB) 240-Pin DDR3 SDRAM DDR3 1600 PC3 12800
Graphics: EVGA 02G-P4-2678-KR GeForce GTX 670 FTW 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready SLI Support Video HDD: Western digital caviar black 1tb
SDD: Samsung 830 256gb
Power Supply: 800w COOLER MASTER 80 PLUS GOLD Certified
Case: COOLER MASTER Storm Enforcer SGC-1000-KWN1 Black SECC / ABS Plastic ATX Mid Tower Computer Case ATX PS2 / EPS

OK.... so what is happening, is when I'm playing a game such as APB:reloaded it plays fine on maxed out settings and resolution. But when I jump into a mission, it will periodically freeze. But it still sound like nothing is wrong no laggy sound or anything. My keyboard, and mouse lights stays on It's just like a frozen video. commands such as ctrl+alt+del and alt+tab however don't work, I have to restart my system when it freezes like that.


a b B Homebuilt system
August 18, 2012 2:58:27 PM

Does it resume after a little bit and then freeze again?
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August 18, 2012 2:59:47 PM

No, sadly it stays frozen until I hit the restart button.
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Related resources
August 18, 2012 4:13:54 PM

Thank you, I have not downloaded anything to do with bios So ill give that a go first, I have updated the graphics and motherboard I think but will have to double check. Also thanks for the link Ill get back to you.
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a b B Homebuilt system
August 18, 2012 4:14:57 PM

wait make sure that you know how to update your bios before doing ie youtube
and also be very carfull because if you mess up it could brick your mobo(even though if you know how(flashing mobo in bios) to then you should be fine considering that i did it in about 5 minutes by just pressing a few buttons and downloading somthing :p  but still be carfull dont want to total your mobo!
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August 18, 2012 4:19:35 PM

Hope your right about being fine, I just downloaded all the things that applies to my system.... LOL
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a b B Homebuilt system
August 18, 2012 4:21:49 PM

sometimes multiple sound drivers will do this. Using on board sound ? If so, uninstall nvidia drivers from control panel/add-remove. Reboot. Reinstall nvidia drivers but this time only install the graphics driver and the physx driver. DO NOT install the HDMI drivers or anything else.
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August 18, 2012 4:25:56 PM

Here is what I have By nvidia
- 3D Vision controller diver
- 3D Vision Driver
- Graphics Driver
- HD Audio Driver
- PhysX system Software
- Nvidia update

Anything there that would cause it like you was saying?
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a b B Homebuilt system
August 18, 2012 4:28:55 PM

well the onlything is downloading it does not mean anything because when you run it it should just extract and you should be able to in the bios flash your bios and use the extracted file(will be in a list... at least for me) and then you can update your bios... the fact about bricking your mobo is just a caution i think that now it is hard too do but to not take lightly and to always know what you are doing if your messing with the computer internals(bios regestry etc.) hope this helps calm your panic :p  hope it works out just update your bios first... if that still does not work then do as swifty say but disable your onboard sound through your bios :)  ill tell you how to do that after you update your bios and it does not work(but i think that it will because it worked for me!)
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a b B Homebuilt system
August 18, 2012 4:30:14 PM

Aaron91 said:
Here is what I have By nvidia
- 3D Vision controller diver
- 3D Vision Driver
- Graphics Driver
- HD Audio Driver
- PhysX system Software
- Nvidia update

Anything there that would cause it like you was saying?

what he is saying is for you to not use your onboard sound and dont do that quite yet(well do you have a sound card because if you dont then that does not apply to you
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a b B Homebuilt system
August 18, 2012 4:40:05 PM

- 3D Vision controller diver.............. don't need it.............

- 3D Vision Driver................. don't need it.......................


- Graphics Driver.............. NEED...................................


- HD Audio Driver............... DON'T need.............................


- PhysX system Software........... don't need but install.................


- Nvidia update ............... DO NOT INSTALL..........................

even if you are using a separate sound card.............. follow instruction above.
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August 18, 2012 4:40:12 PM

No clue, all I know is I have sound. LOL
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August 18, 2012 4:43:15 PM

OK, so I need to uninstall all them things and update my bios tho the flash utility and that should work?
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a b B Homebuilt system
August 18, 2012 4:55:55 PM

look up how to flash you bios on your specific mobo
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a b B Homebuilt system
August 18, 2012 4:56:10 PM

i dont think you need to uninstall those drivers... besides the audio one becuase the otherones wont hurt you
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August 18, 2012 4:58:16 PM

Found a vid on youtube that I will use, Thank you very much for your time! Going to try and see if that was the issue.
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a b B Homebuilt system
August 18, 2012 5:10:46 PM

ok :D  hope it was!
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August 19, 2012 2:31:20 AM

A bit late getting back to on this, but I ended up having some stuff to do this eve. I did get to update my bios and everything else is up to date chipset, graphics, bios (now at least) even downloaded something called Intel Graphics Accelerator Driver, and the game still ended up freezing on me sadly. So back to the drawing board, unless there is something else I needed to update that I didn't list?
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a b B Homebuilt system
August 19, 2012 3:48:31 AM

so did you uninstall the drivers/reboot and only install the graphics driver and physx drivers .
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a b B Homebuilt system
August 19, 2012 4:14:41 AM

yeah it sounds like that could be the issue... computers are screwey also disable your realtek(or what ever onboard sound) in bios by tuning audio to either off or auto
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a b B Homebuilt system
August 19, 2012 6:06:21 AM

if he uses realtek on board audio what good would it be to disable it?.. bad advice.
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a b B Homebuilt system
August 19, 2012 7:16:51 AM

well im sorry i did not know that... no need to be an snide
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August 19, 2012 12:02:31 PM

Yes, I have realteck so I should not disable it?
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August 19, 2012 12:28:31 PM

swifty_morga Just did it all again, going to give it a test and see what happens.
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August 19, 2012 2:35:28 PM

Aaron listen first make sure your cpu is not heating up or gpu

where did you placed your things[case]
is it spacious well ventilated. If yes then check cpu and gpu temp at full load if you can


If that is not the case then i will suggest you to reinstall the os if you did not found a solution as others suggested up above

i saw sometimes reinstalling drivers does not work.

Good Luck mate
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a b B Homebuilt system
August 19, 2012 2:51:56 PM

yes well that is good it could be a overheating problem but he would probably get a error message his just freezed... wait does it only freeze in games not when you are browsing or anything?
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August 19, 2012 6:30:36 PM

PanicMaster85 said:
yes well that is good it could be a overheating problem but he would probably get a error message his just freezed... wait does it only freeze in games not when you are browsing or anything?

Just in games.
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August 19, 2012 6:33:55 PM

nibir2011 said:
Aaron listen first make sure your cpu is not heating up or gpu

where did you placed your things[case]
is it spacious well ventilated. If yes then check cpu and gpu temp at full load if you can


If that is not the case then i will suggest you to reinstall the os if you did not found a solution as others suggested up above

i saw sometimes reinstalling drivers does not work.

Good Luck mate

Should not be over heating, the case has three fans. And I have the case sitting on like a plastic tube, hope that's not a bad thing.
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a b B Homebuilt system
August 19, 2012 10:31:48 PM

first off your sure all the fans are running and again like i said before reaply the thermal paste... also just in games makes me think that it could actually be a gpu issue do you still have coverage on it?
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!