Product key

sheree23

Distinguished
Feb 7, 2012
1
0
18,510
Hello,

my product key is on the back of my acer laptop but when i enter the code it says invalid. what is the problem?
 

Combat Wombat

Distinguished
Aug 4, 2011
1,001
0
19,360
Is the version of the product key the same as the version of windows you have installed?

Have you used this code already? If so... you will need to contact Microsoft and explain the situation. They will then give you a new number to enter in if everything checks out.