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20 iMac Freezing

Last response: in Mac Os X
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September 13, 2010 1:00:27 PM

Hello, My 20" iMac running 10.5.8 which had problems was 'fixed' by the supplier. But it still freezes, sometimes on start-up and sometimes while working on the internet via Safari. I have NO Microsoft software on the computer at all. Anyone had similar? Any ideas?

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September 16, 2010 5:38:16 PM

I'm not the best at troubleshooting Macs. Simply because it doesn't come up much. They do one thing very well, they work!

Remove any third party hardware, do a fresh install, and get all the updates after install. If it still freezes with every piece of hardware and software 100% factory, take it back and make them fix it right. Macs should always work out of the box because all drivers and software are designed for their particular hardware.... So make sure you're not running any third party drivers that operate at ring 0.
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