Black screen!

[Simonmonster]

Hello,
I got an AMD Phenom(tm) UU X4 965 Processir 3.40GHz
64-bit operating System
(WINDOWS 7!)

And i get black screen when i open games like heroesofnewerth some times it works great some time i cant even play it i get a black screen and my pc fans go faster but its not a overheat couse i have look att that with an program so called (FURMARK) and its a great heat so maybe i can get an answear?

Story:I bought the computer from a friend. It work great when he had it he could play whatever he whant to play.
I reformatted it and it worked sometimes and i did reformatted it agin and now i cant play it i have to wait like 2/h before even think about to open a game

 

[drums101]

have you tried uninstalling the drivers and reinstalling them?

 

[Simonmonster]

I cant uninstall them "/

 

[Simonmonster]

Now i can LOL!
Im trying now i gonna post results

 

[drums101]

why not? what gpu do you have?

 

[Simonmonster]

ATI Radeon™ HD 4870

 

[drums101]

how did the uninstalling and reinstalling go?

 

[Simonmonster]

Im still instaling i didnt find what i looked for but now i did

 

[Simonmonster]

-UI
07/07/12 01:24:25
install




RD780
Advanced Micro Devices, Inc.

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AMD Radeon Graphics Processor
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ATI Integrated SATA Support
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ATI Integrated SMBus Support
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AMD Catalyst Install Manager

8.0.881.0
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AMD APP SDK Runtime
Succeed
10.0.937.2
90


AMD Display Driver
Succeed
8.970.100.3000
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HDMI/DP Audio Driver
Succeed
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AMD Accelerated Video Transcoding
Succeed
2.00.0002
3


AMD Drag and Drop Transcoding
Succeed
2.00.0000
1


AMD Media Foundation Decoders
Succeed
1.0.70704.0230
1


AMD VISION Engine Control Center
Succeed
2012.0704.122.388
150







Hardware information
Existing packages
Packages for install
Packages for uninstall
Other detected devices
Error messages
Name
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Other hardware
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Success
Fail
Vendor ID
Class Code
Revision ID
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Catalyst™ Install Manager
Installation Report
Final Status:
Version of Item:
Size:
Mbytes

Install complete!

 

[drums101]

so is the problem gone?

 

[Simonmonster]

I havent play yet i will try tomorow

 

[Simonmonster]

I gonna try now to play some games!

 

[Simonmonster]

It didnt work

 

[drums101]

try updating your directx version....google it and download the updater

 

[Simonmonster]

I do have directx 11

 

[Simonmonster]

------------------
System Information
------------------
Time of this report: 7/7/2012, 20:56:17
Machine name: SIMONK-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/17/09 19:50:55 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 2117MB used, 14263MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

 

[drums101]

yea you should run the updater anyways...there are different versions released you just need to be updated up the latest version

 

[Simonmonster]

Yes but i cant update... it wont work...

Maybe its something about i get a pop-up when staring pc its saying "MsiBot" something

 

[drums101]

idk what the msibot is....what does it say when you try to update your directx? does it give you an error or something you need to be more specific with your issues so we can help you.

 

[Simonmonster]

Its give me directx 11

 

[drums101]

yes but there is different versions of directx 11.....you may not have the latest version....can you please be more descriptive so I can help you better.....what does it say or do when you try to run directx update? does it give you an error or does it just crash what does it do??

 

[Simonmonster]

"No installation is necessary"

and that pop-up i do get when start windows it is "msibot32.dll"

 

[drums101]

hmm i have never gotten that message when trying to update my directx before even if I had the most up to date version but I guess I have never had directx 11 before either. This seems to be a common issue with the game heroes of newerth....did this just start happening after you patched the game? If so uninstall the game and make sure you have plenty of harddrive space to install the game and the patch on (if necessary remove some stuff to make more room) then see if it still does it. here is the thread i got that info from

http://forums.heroesofnewerth.com/showthread.php?424173-Got-a-black-screen-after-patching

 

[drums101]

Hopefully this will help you...I just realized that this is the only game you are having issues with so it must be something specific with the game

Black Screen

This is for completely black screens only. If you are able to see the HoN interface, but in game most things appear black, please see Shader Problems
There are several things that can cause a black screen to occur when starting HoN.
Outdated mods
Causes: Files modified in mods being updated
console.log lines: Tons of errors about widgets
Solution: Delete all mods. You will need to download updates to them provided by their authors.
Insufficient permissions
Causes: Antivirus, strict directory permissions by windows, UAC, failed update
console.log lines: errors about loading modules/dlls.
Solution 1: Copy the dlls in %PROGRAMFILES(X86)%\Heroes of Newerth\game to %PROGRAMFILES(X86)%\Heroes of Newerth\. (Temporary bug related to KB2264107)
Solution 2: Do a Complete Reinstall and update HoN with antivirus and UAC disabled.
Solution 3: Do a Complete Reinstall to a folder outside of %PROGRAMFILES(X86)% (usually C:\Program Files (x86) on 64 bit winodows or just C:\Program Files on 32 bit windows) and update HoN with antivirus and UAC disabled.
Solution 4: Reformat and reinstall HoN.
Corrupt HoN install
Causes: Corrupted installer or failed update
console.log lines: errors about loading modules/dlls.
Solution: Do a Complete Reinstall with antivirus and UAC disabled.
Broken graphics drivers
Causes: Corrupted, buggy, or outdated graphics drivers
console.log lines: No console.logs found for reference. Please complete when the line(s) is/are identified.
Solution 1: Update your graphics drivers.
Solution 2: If other people are having problems with the same card, wait for the manufacturer to release an update and roll back to a working driver. If nobody else is having problems, reinstall windows.

 

[Simonmonster]

No i get it from playing BF3 to and some other games "Amnesia" "GTA" and so on