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Serious issue with cooling

Last response: in Systems
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August 31, 2012 7:36:57 PM

Hello, I am having serious issues with my computer. I have just built the computer 2 days ago. I picked all the parts specifically because they were compatible. It took my friend and I 4+ hours to get everything working somewhat the way we wanted. The case has been causing more troubles than you can imagine. The cable management system is seriously flawed, the hard drive slots are incredibly broken. The case came with all the screws around the inside.

The most important problem: There is no room for a liquid cooling device.... everything is in the way with this case. We ended up removing all the default fans and attached it to the back but with a fan on the heat sink missing because of no room. I am getting 70-80 Celsius temperatures on my processor which is really bad on default settings.

What can you do for me? I either have a bad heat sink, as well as a bad case or even a processor malfunctioning. I mostly think its the cause causing the issues but the heatsink could also be the problem.

It has been a week since I ordered what should I do?


This is my message to newegg.



Here is my product list from a previous tom's hardware post:

"Hey,

After about a week I have compiled what I believe to be solid parts for upgrading my PC.


Motherboard: ASUS Maximus V FORMULA LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 Extended ATX Intel Motherboard
http://www.newegg.com/Product/Product.aspx?Item=N82E168...


Processor: Intel Core i7-3770K Ivy Bridge 3.5GHz (3.9GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor Intel HD Graphics 4000 BX80637I73770K
http://www.newegg.com/Product/Product.aspx?Item=N82E168...


RAM: G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 (PC3 17000) Desktop Memory Model F3-17000CL9D-8GBSR
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Liquid CPU Cooler: CORSAIR H80 (CWCH80) High Performance Liquid CPU Cooler
http://www.newegg.com/Product/Product.aspx?Item=N82E168...

Power Supply: 1000watt from previous PC


Graphics Card: GTX 560 Ti Superclocked (Already have from previous PC)


Case: NZXT Phantom 410 CA-PH410-B1 White Steel / Plastic ATX Mid Tower Computer Case
http://www.newegg.com/Product/Product.aspx?Item=N82E168...


SSD: SAMSUNG 830 Series MZ-7PC128D/AM 2.5" 128GB SATA III MLC Internal Solid State Drive (SSD) Desktop Upgrade Kit
http://www.newegg.com/Product/Product.aspx?Item=N82E168...


This is what I have compiled so far."




What would you recommend I do?

I am getting temperatures from 70-80 Celsius while playing games. Which has to be way to high for a non overclocked ivy bridge.

More about : issue cooling

August 31, 2012 7:53:30 PM

I agree with you 70-80 C in that type of situation is way too high, even for stock components. Hopefully it isn't something as annoying as faulty temperature sensor (had that happen before where it would show 90C immediately after POST.)

1) Have you tried reapplying thermal compound/reseating the processor and heat sink since the initial install?

2) Are you using the default thermal pad/compound?

3) Is the CPU fan spinning at an adequate RPM and blowing into the heat sink?

If you are dead-set on a water-cooled solution, they do make external radiators taking into account that your case has the grommets available for routing exterior tubing into and out of the case - I understand that may not be what you want though.

Hopefully this will get the discussion going and we can figure it out!
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August 31, 2012 8:01:47 PM

"We ended up removing all the default fans and attached it to the back but with a fan on the heat sink missing because of no room"

Did you remove the fan from the heat sink?
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a c 113 B Homebuilt system
August 31, 2012 8:14:02 PM

The case should have been fine, and the cooler should have mounted without issues. If not at the back then at the top. In fact, looking over the case I can see clearly that the radiator should have gone at the top. One fan would have been outside, under the top cover, while the rad and other fan would have been inside.

Now, if you have removed one fan from the radiator you still should have lower temps. If the fan is plugged in. Of course, the pump has to be plugged in as well. Did you do that? Can you feel that the pump is working?

Did you mount the heatsink properly? Did you remove the cover from the thermal material before doing so?

This whole thing sounds like user error to me.

You say you are getting 80C. According to what? If true, you need to stop using it until you get it sorted out.

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September 1, 2012 12:59:47 AM

Ok here is what happened.

My friend who is extremely good with computers help me build it. There was no options for the radiator. We tried every possible spot in the case. The top parts we couldn't use because there are things blocking it. I believe it was either the thermal thing on the mother board and the little water pump not having enough space between the top and the motherboard. We tried putting the radiator above the top because it looks like there is room but there actually is not. We tried the back and it fits but we can only use 1 fan on the inside.

Here is a picture of the temps after boot. Realtemp/core temp tell me one thing. And speedfan says something completely different.



Now, this H80 liquid cooling says it does not need any thermal compound as it comes with it prebuilt. You seat it, and go is what it says to do on the directions.

According to my friend, the fans are spinning correctly etc. The light is on for the heat sink.


Everything was done according to directions, no the plastic cover isnt on XD, it wouldn't fit and it would have burnt to a crisp because it wouldn't have been connected. I am getting 80 celcius when I use the computer such as playing battlefield 3 or streaming a game. That is MAX temp, not normal temp. Which is still.... too high.

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September 1, 2012 1:36:43 AM

This is temps after a game of BF3 on low settings.



Uploaded with ImageShack.us
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a c 113 B Homebuilt system
September 1, 2012 1:49:32 AM

Here
http://www.overclockers.com/forums/showpost.php?p=70713...

This guy did it, but maybe he used a board with flatter heatsinks.

Another post I saw had the rad mounted internally, on the back of the drive cages... that would work.
http://www.overclock.net/t/1183790/nzxt-phantom-and-cor...

I think you should also take the heatsink off, clean it, and inspect it for dents or scratches before applying new TIM and re-attaching.... However, your idle temps are quite good so I think this must be a fan or pump issue. Maybe even low coolant.

The fans are supposed to both be connected to the pump housing it looks like.
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September 1, 2012 2:05:40 AM

I will post a picture of my pc insides later tonight or tomorrow. I will try reseating it and checking. The picture of the internal one would never work. I have a CD drive and 4 hard drives. The space between is half as big as the radiator. Yes I understand both fans are suppose to be connected. I have the radiator mounted to the top left side and a fan on the end. With no fan on the far left side. The real question is that if I did have a fan on the far left side, would it make that much of a difference in temperature to stop it from going up to 70-80 Celsius? I was planning on overclocking to ~4.5 and now I am too afraid to try that because if it gets that hot @ 3.5 imagine 4.5.
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September 1, 2012 2:18:23 AM

Maybe you have a faulty H80? RMA it if all else fails and try again. Sometimes, as [previously stated, there isn't enough coolant installed or the pump is a little wonky. Do you have a stock heatsink or a good replacement to test with?
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a c 113 B Homebuilt system
September 1, 2012 2:33:26 AM

You can just hang the rad off something with some wire while you test with both fans.

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September 1, 2012 2:44:48 AM

I think I can test it the way it is rate now and put a the fan on the outside of the case on the back?
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a c 113 B Homebuilt system
September 1, 2012 3:07:20 AM

Can't hurt to try.
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September 1, 2012 3:10:01 AM

Hey proximon, that picture you linked of the phatom case. NZXT Phantom Full ATX Case that isn't the same case as mine maybe that's why?
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a c 113 B Homebuilt system
September 1, 2012 3:26:01 AM

Hmmm
25.74" x 8.74" x 21.32"

20.94" x 8.46" x 20.31"

Wow I guess so. I hadn't realized they were different sizes.

Maybe you should just grab an air cooler. See if the H80 will work right first though.
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September 1, 2012 4:05:30 AM

I really want to get the H80 to work. If anything I want a new case that can allow me to use it. I am going to try and test out putting the fan the other direction and adding another one to the other side tomorrow.
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