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Gigabyte gtx 670 won't go below 20% fan speed

Last response: in Graphics & Displays
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July 15, 2012 8:20:54 PM

I just got my new computer and when I started it up, the graphics card was really loud, so I tried to change the fan profile in evga precision x, but the fan speed won't go below 20%. It's really loud right now, and it's at 32 celsius. I have the haf x, asus p8p67 deluxe, i5 3570k, noctua d14, seasonic x560, gigabyte gtx 670 304.79 drivers. Please help.
a c 595 U Graphics card
July 15, 2012 8:39:34 PM

I need to clarify, your fan is at 20% and the temp is at 32c?

That should be inaudble and, well, impossible to get that temp at that fan speed in the middle of summer.
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July 15, 2012 8:48:32 PM

so should I return the card? Also, I ordered it on may 17 but haven't used it until now.
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a b U Graphics card
July 15, 2012 9:01:34 PM

Shouldn't be loud at 20% something is wrong. My 680's are between 35 and 44% fan and not loud at all.
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July 15, 2012 11:05:31 PM

Something isn't right... You might have to return the card if you can't find a solution, i doubt the fan is running at only 20%.
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a b U Graphics card
July 15, 2012 11:10:29 PM

If nothing is touching the card fan, then there is a problem, so RMA it to the manufacturer.
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a c 595 U Graphics card
July 15, 2012 11:14:18 PM

It's safe to say that either the fan or the temp readings are wrong. You would need the fan to be at 85% to hit 32c. In that case, it would be loud. Install Afterburner and see if the fan and temp readings are the same.
http://event.msi.com/vga/afterburner/download.htm
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July 15, 2012 11:22:36 PM

yep, they're the same. And I can turn it up to 100% I think that the back fan runs at a constant high speed (maybe 100%?), while the other ones are adjustable. Could this be fixed by flashing the card's bios?
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a c 595 U Graphics card
July 15, 2012 11:53:22 PM

It's not normal for the GPU fan to be loud at 20%. With your temp at 32c and, I'm assuming you meant the rear case fan is at 100%, then maybe it's your case fan that is making all the noise?

If it's your GPU fan that's noisy at 20%, then you might want to consider returning the card.
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July 15, 2012 11:58:38 PM

no I meant the fan closest to the back of the case (on the card), I forgot to write that part. That fan is running at 100% while the others run at 20%, so could this be fixed with a bios update?
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a c 595 U Graphics card
July 16, 2012 1:35:55 AM

Oh, got ya. If you're comfortable flashing the BIOS, maybe. If it were me, I'd return it.
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July 16, 2012 3:38:14 AM

Ok I'll return it, I contacted gigabyte technical support so I should have a response by tomorrow. Do they do refunds or is it returns only?
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a b U Graphics card
July 16, 2012 3:51:41 AM

stuffstuff said:
Ok I'll return it, I contacted gigabyte technical support so I should have a response by tomorrow. Do they do refunds or is it returns only?

Most likely they would only do a RMA on the card. Although I do not use Nvidia I would have to agree if the fan is at %20 there is something wrong and it needs to be replaced. My Crossfire Sapphire HD 6950's are running at %30 and I can't hear them at all.
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a b U Graphics card
July 16, 2012 12:16:31 PM

stuffstuff said:
Ok I'll return it, I contacted gigabyte technical support so I should have a response by tomorrow. Do they do refunds or is it returns only?


Usually manufactures replace the faulty parts, if they have them in stock, if not they may offer you another version of the same product, or refund you. By opening the RMA pĀ“rocess you willl have to describe the problem, so if there is a solution they will likely tell how to solve it. So just RMA your card.
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July 23, 2012 1:07:27 AM

I contacted gigabyte technical support, but they haven't replied yet so I'm RMAing it. I also couldn't flash the bios. Now I realize that I put the wrong title for this question, but oh well. Thank you for all your answers.
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July 23, 2012 1:08:52 AM

Best answer selected by stuffstuff.
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