(Possibly) AMD Graphics Driver causes BSOD?

I think this is related to the graphics drivers that I have JUST installed on my new PC, but I posted here because it could be anything.

I can stay open in desktop for a while but as soon as I open anything, I crash within 2 or 3 seconds.

It's not my PSU because I'm fine in Safe Mode for hours on end...

MiniDumps and Crash Log here:

http://www.mediafire.com/?s3kkb824sk33wb8

If you guys could get back to me ASAP, I'd really appreciate it. Do not hesitate to ask for any more logs/info but please tell me how to get to them, I may not know...
33 answers Last reply
More about possibly graphics driver bsod
  1. GPU drivers run in the kernel so they absolutely can cause, and often are the cause of, BSODs.

    Being stable in safemode is not an indicator of PSU stability, or stability of anything really. Safemode is geared towards absolute minimal system usage, which means that hardware accelerated graphics are completely disabled. We'll need more information about your system first.
  2. Ah, my bad.

    Well, the relevant parts are as follows:

    Amd FX-4100 Series
    8GB Crucial Ballistix
    Gigabyte 78LMT-S2P
    XFX Radeon 6850
    Powercool 80Plus 650W PSU
    Seagate Barracuda 500GB

    I wouldn't have gone for that PSU, but I'm building this for a friend.

    Anything else you need to know?
  3. 1. Did you install the mobo/chipset drivers?
    2. Make sure you have the 12.8 drivers and not the ones from the disk.
    3. DL all the Windows updates.
  4. tprezzle said:
    Ah, my bad.

    Well, the relevant parts are as follows:

    Amd FX-4100 Series
    8GB Crucial Ballistix
    Gigabyte 78LMT-S2P
    XFX Radeon 6850
    Powercool 80Plus 650W PSU
    Seagate Barracuda 500GB

    I wouldn't have gone for that PSU, but I'm building this for a friend.

    Anything else you need to know?


    I cannot find any official information on that PSU, just a few vendor listings.

    One listing lists 14 amps on one 12 volt rail and 16 on the other. If that is the case then that is far too low and we have our culprit right there.

    EDIT: the PSU says that it's 80PLUS certified but it's not listed on the 80PLUS website like it should be, so it may be a sham
  5. I have a 1000W XFX in my personal rig so I'll rip that out and post results.
  6. BSOD again, even with a monster efficient power supply.

    I'm almost relieved. Any other suggestions..?
  7. tprezzle said:
    BSOD again, even with a monster efficient power supply.

    I'm almost relieved. Any other suggestions..?


    Good test. Swap the 6850 into your rig, don't forget to wipe and reinstall drivers
  8. Try runing Windows in vga mode is it still crash?

    (vga mode not load amd driver just generic windows driver)

    if it not crashing, uninstall the driver at vga mode and reinstall it using 12.8/12.6/12.4
  9. Funny you should mention that. I tested the card on my rig a week or so ago but it didn't even recognise it (I may have a faulty mobo).

    I don't think that's relevant though, this seems to crash in relation to drivers, not the card itself...
  10. tprezzle said:
    Funny you should mention that. I tested the card on my rig a week or so ago but it didn't even recognise it (I may have a faulty mobo).

    I don't think that's relevant though, this seems to crash in relation to drivers, not the card itself...


    The low level drivers and the card are directly related. If the card is faulty, the drivers can crash

    EDIT: Gigabyte's drivers and AMD's drivers are identical. There's no OEM customization.
  11. Ok rdc, I'll check that out now.

    You're saying uninstall gigabyte's provided VGA drivers and just try AMD catalyst?
  12. Ah okay. I don't get what you're wanting me to do, RDC?
  13. when in post screen, press F8 as like to run in safe mode...

    there should be an option to Boot with/in VGA mode........

    (it good for troubles shooting display problems)
  14. I'm cannot edit post in tom's.uk........

    If it still crash in vga mode it more like hardware problems than driver problems.
  15. It's fine there, it only crashes when it runs Windows normally.
  16. there couple thing i would like to do...

    - first reseat the vga and memory...
    - Keep boot on VGA mode unistall the AMD catalyst driver, restart if had to
    - Still on VGA mode go to
    http://support.amd.com/us/Pages/AMDSupportHub.aspx
    download ati catalyst 12.7 beta (12.7 is more stables than 12.8 for me) and aplication profiles 12.7 cap3
    - go to
    http://unigine.com/products/heaven/
    download heaven benchmark
    - Install the Ati catalyst and app, and haven 11, do not restart...
    - try to check if it start crashing after those driver is installed by using heaven benchmark couple of runs? (don't restart)
    - if it survives then restart

    Well if it crash after restart/after installed amd catalyst. then last resort is to try the graphic card in to another rig .... (eliminate problems one by one)
  17. Has anyone actually LOOKED at the crash logs and minidump in the ZIP that I provided?
  18. Apologies, posted before I saw your reply. I'll take a look now RDC.
  19. The mini dump hard to tells,

    bug code: 0x00000124 (a fatal hardware issue),
    driver caused: dump_ataport.sys+fe789910
    At address: ntoskrnl.exe+4a63cc

    since i'm not knowladgeable about windows code so cannot help u from there :D

    btw: I'm notice u had not installed service pack 1 for windows 7. try run windows update it fix lots of windows issue... (maybe it will helps)
  20. Oh hang on, I dun goofed about VGA mode. Am I right in saying VGA Mode is the 640x480 resolution mode in the Safe Mode menu?

    I crash when running that too -.-
  21. The good side is the error always the same address so the problems just one/specific.
  22. What does it mean if I'm crashing in VGA Mode/640x480 too?
  23. If after reseat the graphic card and memory..

    enter the vga mode

    http://s15.postimage.org/nl6jf6kx3/IMG_20120904_00010.jpg

    and if it crashed.......

    There a hardware problems (Vga mode don't load ati/amd driver it just using generic windows driver)

    so the only way is to test it in to another computer/rig....

    If it had same issue than it a bad card...
    If it runs fine in other computer then try reinstall the OS...

    If it still error with new OS then....

    the fun begin....
    Each of the hardware need to be tested one by one
  24. Ok, I'll do that now.
  25. Yeah, reseated memory and 6850.

    I still crash when I open anything. RMA card?
  26. I miss read that u already tested it on other rigs, looks like bad card.. (not recognised)
  27. rdc85 said:
    The mini dump hard to tells,

    bug code: 0x00000124 (a fatal hardware issue),
    driver caused: dump_ataport.sys+fe789910
    At address: ntoskrnl.exe+4a63cc

    since i'm not knowladgeable about windows code so cannot help u from there :D

    btw: I'm notice u had not installed service pack 1 for windows 7. try run windows update it fix lots of windows issue... (maybe it will helps)


    That's an ATA port driver issue. Possible disk drive failure. Use CrystalDiskInfo to check the drive health. Please note though that CDI will not detect all errors and a hard drive can fail suddenly, I had one go out in a datacenter last week with no warning at all.
  28. There are also AMD errors in there though..?

    And is this likely on a brand new, uncluttered hard drive?
  29. So HDD failure can also make Display go wild.... (never thought of that)

    interesting, learning new thing every days .......... :)
  30. Hmm...

    Well EXACTLY what happens is as follows:

    Boot up PC, no errors at all. All is normal.
    Login, as usual.
    Reach desktop.

    Now, I can idle the desktop for AGES without crashing, hours if I wanted.

    Within seconds of opening anything (explorer, notepad etc.) the screen shows funny lines for a few seconds and then it resets.

    ?
  31. tprezzle said:
    ..... the screen shows funny lines for a few seconds ......


    this usually sign of damaged GPU, (It more towards bad card now)
  32. Hmm, any more opinions?
  33. tprezzle said:
    Hmm, any more opinions?


    Throw it out the window. Never trust a computer that you can't throw out a window.
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