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Dell DVD drive not working and showing zero memory for all the disks.although th

Last response: in CPUs
January 19, 2013 11:48:27 AM

:fou:  My dell inspiron N5050 's dvd drive is not working properly.after inserting the dvd in the drive,formating process is starting and the disk is showing zero memory although i know it can't erase any information from a cd.
a c 117 à CPUs
a c 81 } Memory
January 19, 2013 1:15:11 PM

Does it boot from a bootable CD/DVD? If that works, then a driver may be the issue; otherwise the drive is defective and there isn't much that you can do other than replace it (or clean it if it's dirty, but I've rarely seen that issue).