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Not optimal display setting error leads to crash & reboot.

Last response: in Graphics & Displays
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July 17, 2012 6:06:33 PM

Hi

I am experiencing the error "Not optimal display settings, please use 1920x1080" as on OSD popup on my monitor with everything else going blank. I am using this exact resolution at 120hz as native on my monitor. This occurs while gaming, while using basic applications, as well as while sitting idle at desktop.

Of the very few similar mentions of this issue the pre-action is to power cycle the monitor via un-plug/re-plug or power button on/off. This worked for a while for me only now when I do either my PC freezes and will either stay frozen until manual reboot or sometimes reboots on its own after a few moments.

I have just performed a complete re-install of Win7, fully updating it, and installing the latest drivers from NVidia. Problem still persists.

I would prefer not to have to warranty this monitor as we all know what I would receive would be a used reconditioned unit likely to have the same problem. I can live with the error message as long as cycling the monitors power does not crash my system.


As always your assistance is appreciated.
J



Specs
CPU: Intel Core i7 2600K
Mobo: ASUS P8P67 EVO REV
GPU: MSI N580GTX Lightning Extreme Edition, Dual SLI
Memory: Corsair Vengeance 16 GB (4x4 GB) DDR3 1600 PC3 12800
CPU Cooler: Corsair H100 CPU Cooler
Case: Cooler Master HAF 932 Case
PSU: Corsair Pro Series Gold AX1200
Disk: Samsung 830 Series 128 GB SSD, 2x WD Caviar Black 1 TB
Display: Samsung S27A750D 27'' 120hz LCD

OS: MS Windows 7 Home Premium 64
GPU Driver: nvlddmkm 8.17.13.142 (ForceWare 301.42) / Win7 64 / WHQL
Display Driver: SyncMaster SA750D_S27A750D (Display Port), monitor.sys file version 6.1.7600.16385) win7_rtm.090713-1255)
July 17, 2012 11:51:22 PM

Issue recurred but generated a crash report this time. Neither of the files listed exist on my hard disk.



Quote:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF88010FE9124
BCP2: 0000000000000000
BCP3: FFFFF880030D8249
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071712-9937-01.dmp
F:\Users\*****\AppData\Local\Temp\WER-16848-0.sysdata.xml

July 19, 2012 2:00:56 PM

I'm also experiencing a crash that may be related but with slightly different symptoms. While playing World of Warcraft my screen will occasionally go black for a few moments and then either return to normal or crash and reboot.
!