New setup , no sound
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bigplays
January 19, 2013 2:25:57 PM
Hello everyone ,
Just finished putting together my new pc and i cannot for the love of me get the sound to work.
I double checked my cables and connections and everything seems to be in place. I only use
a headset since my monitor doesn't have built in speakers but they are working just fine since
i tested them on a laptop. I plug them in both in the front and in the back panel jacks but nothing
pops up on the screen and off course no sound. I tried uninstalling and reinstalling the Realtek
driver but no improvements. Also it keeps using as default a Realtek digital output and i managed to
add speakers. I would like to mention that on my device manager i have some unresolved issues namely
Ethernet controller , PCI controller , SM BUS controller which need drivers but i couldn't find them online
although i don't know if they are mandatory. My OS is Windows 7 64bit , Motherboard ASUS P8Z77 V-PRO with
an I5-3570k. Any suggestions from you experienced fellas will be greatly appreciated , it is really driving me
crazy. Thanks in advance!
Just finished putting together my new pc and i cannot for the love of me get the sound to work.
I double checked my cables and connections and everything seems to be in place. I only use
a headset since my monitor doesn't have built in speakers but they are working just fine since
i tested them on a laptop. I plug them in both in the front and in the back panel jacks but nothing
pops up on the screen and off course no sound. I tried uninstalling and reinstalling the Realtek
driver but no improvements. Also it keeps using as default a Realtek digital output and i managed to
add speakers. I would like to mention that on my device manager i have some unresolved issues namely
Ethernet controller , PCI controller , SM BUS controller which need drivers but i couldn't find them online
although i don't know if they are mandatory. My OS is Windows 7 64bit , Motherboard ASUS P8Z77 V-PRO with
an I5-3570k. Any suggestions from you experienced fellas will be greatly appreciated , it is really driving me
crazy. Thanks in advance!
More about : setup sound
cball1311
January 19, 2013 2:46:00 PM
Here is the canadian ASUS page that has the drivers for that motherboard. Give them a try and see what happens.
http://ca.asus.com/en/Motherboards/Intel_Socket_1155/P8Z77V_PRO/#download
http://ca.asus.com/en/Motherboards/Intel_Socket_1155/P8Z77V_PRO/#download
bigplays
January 19, 2013 2:59:49 PM
Thank you for the fast response cball1311 , already had tried that but did it anyway, tried installing a previous
version aswell but same thing still. My default media output is Realtek high definition audio (optical) which i have
no idea what it is. Anyway my rear and front jacks still are unresponsive.
version aswell but same thing still. My default media output is Realtek high definition audio (optical) which i have
no idea what it is. Anyway my rear and front jacks still are unresponsive.
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cball1311
January 19, 2013 3:27:21 PM
bigplays
January 19, 2013 3:59:56 PM
cball1311
January 19, 2013 4:08:40 PM
bigplays
January 19, 2013 4:11:55 PM
bigplays
January 19, 2013 5:00:52 PM
So i managed to deal with all the yellow exclamation marks in device manager apart from SM BUS controller.
I read that downloading the chipset driver would deal with that but it did not . I know my hardware IDs but
i can't find the drivers. Do you think the bus controller can be affecting my sound? anyway the hardware ids are
PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05
I read that downloading the chipset driver would deal with that but it did not . I know my hardware IDs but
i can't find the drivers. Do you think the bus controller can be affecting my sound? anyway the hardware ids are
PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05
cball1311
January 19, 2013 5:17:00 PM
bigplays
January 19, 2013 5:57:32 PM
Device manager is indeed fixed but sound is not once again. Could i have done something wrong with the cabling
that screwed it up?? As fas as i know i only plugged in HD audio from the front panel to the motherboard as far
as sound goes. Speakers still are "unplugged" and the jacks won't recognize whatever audio device i plug in.
that screwed it up?? As fas as i know i only plugged in HD audio from the front panel to the motherboard as far
as sound goes. Speakers still are "unplugged" and the jacks won't recognize whatever audio device i plug in.
getochkn
January 19, 2013 6:00:25 PM
bigplays
January 19, 2013 6:07:58 PM
bigplays
January 19, 2013 9:48:49 PM
Dperry918
January 19, 2013 9:50:22 PM
bigplays
January 19, 2013 10:03:14 PM
Dperry918
January 19, 2013 10:08:38 PM
jnkweaver
January 19, 2013 10:16:52 PM
bigplays
January 19, 2013 10:29:31 PM
jnkweaver said:
Are you sure you have your front panel wires connected correctly?I admit being a newbie and this is my first build but i double checked the connections also according to
the motherboard manual and it seems right. Also , i imagine that if i did the cabling wrong , it would only
affect the front panel audio jacks which is not the case. Both front and back jacks are unresponsive when
i plug my device(s) in.
jnkweaver
January 19, 2013 11:10:48 PM
Dperry918
January 20, 2013 1:32:09 AM
cball1311
January 20, 2013 1:42:41 AM
jnkweaver
January 20, 2013 1:46:34 AM
jnkweaver
January 20, 2013 1:48:43 AM
bigplays said:
Thank you for the fast response cball1311 , already had tried that but did it anyway, tried installing a previousversion aswell but same thing still. My default media output is Realtek high definition audio (optical) which i have
no idea what it is. Anyway my rear and front jacks still are unresponsive.
You say the default output is Realtek .... optical. What other choices are available?
Dperry918
January 20, 2013 1:49:25 AM
bigplays
January 20, 2013 6:57:53 AM
jnkweaver said:
You say the default output is Realtek .... optical. What other choices are available?Sorry for the somewhat late response , my OS is windows 7 64bit , i have the choice to switch between HD audio and
AC97. The other devices are several Digital audio (HDMI) and Speakers. I managed to put speakers as default with selecting
AC97 front panel through realtek but it still doesn't "see" my headset when i plug it in. The sound at the right bottom corner
seems to be responding ( green bar hopping ) but no audible sound of course. Thank you for the time you took to help me ,
i really appreciate it. Also do you think i should get a new sound card as cball suggested ? because it's far easier than
replacing the motherboard.
EDIT : The only selections when i went into bios at startup are : HD audio controller enabled , Front panel type (AC97 or HD) ,
SPDIF Type (SPDIF/HDMI). I didn't mention earlier that i kept my quite old HDD for my new setup but i don't know if that's of
any importance.
Dperry918
January 20, 2013 3:17:55 PM
I still havent figured anything out either so I think instead of buying a sound card the simplest thing will be is buying one of these little dudes.
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
http://www.newegg.com/Product/Product.aspx?Item=N82E168...
bigplays
January 20, 2013 4:39:25 PM
jnkweaver
January 20, 2013 6:53:09 PM
Dperry918
January 20, 2013 6:58:48 PM
bigplays
January 20, 2013 7:52:21 PM
jnkweaver
January 20, 2013 8:28:39 PM
2748278,25,1654282 said:
Sorry for the somewhat late response , my OS is windows 7 64bit , i have the choice to switch between HD audio andAC97. The other devices are several Digital audio (HDMI) and Speakers. I managed to put speakers as default with selecting
AC97 front panel through realtek but it still doesn't "see" my headset when i plug it in. The sound at the right bottom corner
seems to be responding ( green bar hopping ) but no audible sound of course. Thank you for the time you took to help me ,
i really appreciate it. Also do you think i should get a new sound card as cball suggested ? because it's far easier than
replacing the motherboard.
EDIT : The only selections when i went into bios at startup are : HD audio controller enabled , Front panel type (AC97 or HD) ,
quotemsg]
Ok here you said that you were chosing AC97 but just now you said it was HD audio.
Let's be clear. There is a hardware chip on your motherboard that puts out sound. It is either HD audio or AC97. There are Realtek drivers for both but you have to have the right driver installed. It looks like you motherboard has a Realtek ALC892
which is HD audio. You should have installed the drivers from the ASUS Support site or your mb driver disc. Im at work and can't attatch the image but if you need to see it you should get the Realtek HD Audio Manager.
Now as far as your front connectors go that depends totally on whether you connected your connectors to the motherboard correctly. Did it have a HD audio connector, AC97 connector, or a bunch of single wires?
bigplays
January 20, 2013 8:53:37 PM
jnkweaver said:
2748278,25,1654282 said:
Sorry for the somewhat late response , my OS is windows 7 64bit , i have the choice to switch between HD audio andAC97. The other devices are several Digital audio (HDMI) and Speakers. I managed to put speakers as default with selecting
AC97 front panel through realtek but it still doesn't "see" my headset when i plug it in. The sound at the right bottom corner
seems to be responding ( green bar hopping ) but no audible sound of course. Thank you for the time you took to help me ,
i really appreciate it. Also do you think i should get a new sound card as cball suggested ? because it's far easier than
replacing the motherboard.
EDIT : The only selections when i went into bios at startup are : HD audio controller enabled , Front panel type (AC97 or HD) ,
quotemsg]
Ok here you said that you were chosing AC97 but just now you said it was HD audio.
Let's be clear. There is a hardware chip on your motherboard that puts out sound. It is either HD audio or AC97. There are Realtek drivers for both but you have to have the right driver installed. It looks like you motherboard has a Realtek ALC892
which is HD audio. You should have installed the drivers from the ASUS Support site or your mb driver disc. Im at work and can't attatch the image but if you need to see it you should get the Realtek HD Audio Manager.
Now as far as your front connectors go that depends totally on whether you connected your connectors to the motherboard correctly. Did it have a HD audio connector, AC97 connector, or a bunch of single wires?
said:
Thank you once again for taking the time to help jnkweaver , i hooked up a bundle of wires named HD audio and plugged it
into AAFP header as was shown in both the cases manuals (NZXT 410) and the motherboard's. I have HD realtek installed
which i mentioned gives me a choice to change the front only panel to ac97 or hd.
Z1NONLY
January 20, 2013 8:58:04 PM
bigplays
January 20, 2013 9:02:28 PM
Z1NONLY
January 20, 2013 9:05:19 PM
bigplays
January 20, 2013 9:08:04 PM
jnkweaver
January 20, 2013 9:12:22 PM
bigplays
January 20, 2013 9:19:09 PM
jnkweaver said:
That is for those old case that only have AC97 connections on front. Thanks for telling me that is in the program. I had someone looking in the bios for that.Oh sorry for the hassle i may caused , i quite illiterate when it comes to such technical stuff but this problem seems to be
either a mystery or a faulty motherboard . I will get them to replace it this week if i can, i am going to bed now since it's
quite late in the EU. So thank you for the trouble you went through , i will check the post in the morning if something comes
up.
The Indomitable
January 20, 2013 9:24:30 PM
bigplays
January 21, 2013 7:37:57 AM
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