Windows 7 will not shut down fully

[bigalgeezer]

Hi, I have installed a new sound card as my on-board pin had broken,
now when i try to shutdown my PC will not fully shutdown.
i have to hold in button to turn off , witch means it now starts up in safe mode, i have updated all drivers and disabled and enabled all hardware but to no avail.
please could someone help me with this

 

[WR2]

Hello bigalgeezer;

Will the PC shut down normally when you take out the new sound card?

 

[bigalgeezer]

hi thank you for getting back to me.
yes when new card is removed it shuts down normally.