I've had a prebuilt Dell system for about 2 years and it's been working fine. About 6 months ago I upgraded the video card w/o incident. Then, about 2 months ago, the machine would randomly stop working. The screen would stay on, I could move the mouse, but nothing I clicked would do anything. Status bars would pulse as normal, but nothing actually completed.
I suspected the HDD so I bought a new one recently and have swapped it into the machine. I did a clean install of Win7 64 Home Prem, and the install seemed to work just fine... until I actually tried to login for the first time.
It worked for about 10 minutes and then has the same problem. Stops responding, but the screen is still alive. I can move the mouse but nothing works. If I'm running a Microsoft Security Essentials scan, the progress bar will pulse and pulse, but not actually move forward, no increase in scanned file count or time elapsed.
It works like a champ though, stable and perfect, in Safe Mode.
I've run MEMTEST from an Ultimate Boot CD and found no RAM errors. The HDD was new-in-the-box. The video card was new too, and worked perfectly for several months, though it was a tight fit in my case and I had to remove some plastic from a support clip in the back to make room. I cleaned out all the dust so the fans and power supply should be running well.
I'm really at a loss here. I have to believe it's a hardware thing, but I don't know what to check.
Any suggestions or advice would be appreciated!
Thanks,
Adam
I suspected the HDD so I bought a new one recently and have swapped it into the machine. I did a clean install of Win7 64 Home Prem, and the install seemed to work just fine... until I actually tried to login for the first time.
It worked for about 10 minutes and then has the same problem. Stops responding, but the screen is still alive. I can move the mouse but nothing works. If I'm running a Microsoft Security Essentials scan, the progress bar will pulse and pulse, but not actually move forward, no increase in scanned file count or time elapsed.
It works like a champ though, stable and perfect, in Safe Mode.
I've run MEMTEST from an Ultimate Boot CD and found no RAM errors. The HDD was new-in-the-box. The video card was new too, and worked perfectly for several months, though it was a tight fit in my case and I had to remove some plastic from a support clip in the back to make room. I cleaned out all the dust so the fans and power supply should be running well.
I'm really at a loss here. I have to believe it's a hardware thing, but I don't know what to check.
Any suggestions or advice would be appreciated!
Thanks,
Adam