Graphics Card not showing up in dxdiag/msinfo/GPU-Z! Help please!

EddieSG

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Jun 18, 2012
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Hi all,

I recently built a computer with a Radeon HD6870 graphics card. However, when I go into dxdiag, msinfo or GPU-Z, my Display unit shows up as the Intel HD Family? I downloaded the AMD Catalyst driver off the website so I don't know why this is going on...anyone have any answers?

I don't know how to post images here but I can try and help you guys out.

By the way, my motherboard is a Gigabyte Z77-D3H.

Thanks guys! :??:
 

panwala95

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Sep 23, 2011
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first connect your display connector to your graphic card
then go to the bios and disable igpu
or if you havent installed drivers then do so
 

EddieSG

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Jun 18, 2012
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My monitor is quite old and so I'm using a VGA connector, of which there doesn't seem to be a similar fitting one on my motherboard :S
Thanks guys, I'll try and search for a different cable and get back to you.

Edit: VGA connector as opposed to DVI-D. The only ports on my monitor are VGA and DVI-D.
I don't have a VGA to DVI-D connector and so can't currently connect my monitor to the graphics card, instead of the motherboard.

Any other solutions? Thanks for your help so far.
 

EddieSG

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Jun 18, 2012
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Ok, thanks. So a DVI-D cable or VGA to DVI-D adaptor?

My graphics card has DVI-D and HDMI, my monitor has DVI-D and VGA.
 

EddieSG

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Jun 18, 2012
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Thanks, I've ordered one. Do I still have to go into BIOS and disable the iGPU as panwala described?

Thanks again!