Headset buzzing/humming noise

Anonymous

January 22, 2013 4:30:58 PM

Hello
I've just got a pair of Triton ax 180s for my pc. The problem is that when I plug them in I can constantly hear a humming noise from them and occasionally i high pitched buzzing sound. I looked up on the internet and ahve a feeling it may be to do with some interference in the usb port. I was wondering if anyone knows how to solve this problem or even what's causing it.
Thank you

More about : headset buzzing humming noise

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iceclock

January 22, 2013 5:08:01 PM

whats the rest of ur pc specs?

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Anonymous

January 22, 2013 5:22:52 PM

Intel i5-3450
gtx 660ti
8912mb ram
windows 7 64bit

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iceclock

January 22, 2013 5:26:17 PM

using onboard sound?

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Anonymous

January 22, 2013 5:29:59 PM

Ace 650W BR Black PSU

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scottfree1

January 22, 2013 5:30:10 PM

Have you tried the front panel connection? There's a ton of wires that can interfere in the back sometimes the fronts work better..

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Anonymous

January 22, 2013 5:30:28 PM

I'm not certain but i think so

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Anonymous

January 22, 2013 5:31:40 PM

I tried both the back and front

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iceclock

January 22, 2013 5:32:43 PM

that seems like a low quality ps, ive heard of issues with low quality ps, making buzzing sounds tru the audio ports and front panels.

that might be ur cause of ur problem, i know its happened to me before.

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scottfree1

January 22, 2013 5:36:52 PM

Those have both usb and 3.5mm connects right? Which are you using?

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Anonymous

January 22, 2013 5:38:45 PM

scottfree1 said:

Those have both usb and 3.5mm connects right? Which are you using?

I have to connect both the 3.5mm and the usb

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Anonymous

January 22, 2013 5:39:27 PM

iceclock said:

that seems like a low quality ps, ive heard of issues with low quality ps, making buzzing sounds tru the audio ports and front panels.

that might be ur cause of ur problem, i know its happened to me before.

So the only fix is to buy a new ps?

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iceclock

January 22, 2013 5:40:42 PM

well i cant say for shur, but try this first.

uninstall ur sound-card drivers. than download driversweeper. to remove the trace of old drivers.

than download latest ones, than comeback and let us know how that went

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scottfree1

January 22, 2013 5:45:00 PM

Do you have the switch on the cable set to pc not ps3 mode?

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Anonymous

January 22, 2013 5:45:14 PM

where will i find the driver to uninstall?

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scottfree1

January 22, 2013 5:49:04 PM

Right click my computer/click manage/click devices/click sound/right click probably realtek/uninstall

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scottfree1

January 22, 2013 5:50:08 PM

Before switch on the cable set to pc?

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iceclock

January 22, 2013 5:50:40 PM

whats ur motherboard model ill find u the correct driver.

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Anonymous

January 22, 2013 5:52:29 PM

Gigabyte GA-Z77X-UD3H

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iceclock

January 22, 2013 5:54:30 PM

latest drivers.

http://download.gigabyte.us/FileList/Driver/mb_driver_a...

just uninstall ur drivers in uninstall programs part of the control panel.

restart ur pc. than install those drivers i told u to download

than let me know how it went.

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Anonymous

January 22, 2013 6:08:38 PM

I can't find the driver i need to uninstall in programs and features...

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Anonymous

January 22, 2013 6:17:23 PM

in device manager shall i uninstall via high definition audio?

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iceclock

January 22, 2013 6:25:26 PM

yes. thats right.

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Anonymous

January 22, 2013 6:28:29 PM

the installer wouldn't work it says no high definition audio device detected

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Anonymous

January 22, 2013 6:51:49 PM

I installed he driver now i can't hear any sound from my headphones...

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scottfree1

January 22, 2013 6:54:11 PM

Unplug replug see if the found new hardware starts..

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Anonymous

January 22, 2013 6:55:44 PM

Ok i can hear the audio now but I can still hear the humming as well..

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scottfree1

January 22, 2013 6:56:51 PM

I didn't think drivers would help you never answer the swich qustion is the headset on pc mode?

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Anonymous

January 22, 2013 6:57:53 PM

yes

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scottfree1

January 22, 2013 6:58:49 PM

ok is it still in the return window? or do you own it?

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scottfree1

January 22, 2013 7:00:29 PM

also have you tried on another computer?

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Anonymous

January 22, 2013 7:02:25 PM

I don't have another computer to test it on but i experienced similar humming when using it with ps3 and according to their website the humming with ps3 was a grounding issue. I may return it if there is no ssolution.

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scottfree1

January 22, 2013 7:05:20 PM

I'd say send it back at this point, you don't seem like swapping power supplies or tracking down grounding issues is in your wheel house. How much $$ was this?

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Anonymous

January 22, 2013 7:05:27 PM

do you have any idea if this is the headphones or my pc?

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Anonymous

January 22, 2013 7:06:52 PM

£35

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Anonymous

January 22, 2013 7:07:02 PM

wont this issue effect any future headphones i buy as well though?

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scottfree1

January 22, 2013 7:07:30 PM

Do you have ANY other headset to test with..

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scottfree1

January 22, 2013 7:08:58 PM

The one you have is bizarre I've NEVER seen one uses usb+3.5mm at the same time..

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Anonymous

January 22, 2013 7:09:31 PM

I have on that's usb only I don't notice the issue with it but it runs on it's own driver i think

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iceclock

January 22, 2013 7:10:19 PM

i dunno dude, doesnt sound right sounds like a soundcard issue or powersupply.

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scottfree1

January 22, 2013 7:11:33 PM

Send it back 35 quid should get a REAL nice head without issues.

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scottfree1

January 22, 2013 7:12:38 PM

Sorry headSET probably only average head for that price..

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iceclock

January 22, 2013 7:12:43 PM

yes, id return it, and get something more decent. what website u use to buy stuff?

i could suggest something better

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Anonymous

January 22, 2013 7:16:21 PM

What can you suggest preferably one that would work on ps3 as well

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iceclock

January 22, 2013 7:22:41 PM

u got a link where u bought them?

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Anonymous

January 22, 2013 7:22:59 PM

i bought it from a retail store

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scottfree1

January 22, 2013 7:23:24 PM

Damn these "gamer" headsets are pricy, for $300 top end I'd rather get the head. I use logitech usb for voice recog mostly and it works as well as any voice I've tried, but ps3/pc gamer headset is not in my wheelhouse good luck..

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iceclock

January 22, 2013 7:27:38 PM

hmm. can u return them and get a refund?

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ram1009

January 22, 2013 7:44:14 PM

Maybe this has already been suggested but if not.....before troubleshooting any further try the headphones elsewhere and try a different set on the noisy computer.

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Anonymous

January 23, 2013 2:08:22 PM

Thanks for the help everyone. I returned the headset today. I plan on buying a steelseries 5hv2

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