Hello all.
So I bought a XFX Radeon HD 7850 some months back from newegg, here is the link
http://www.newegg.com/Product/Product.aspx?Item=N82E16814150609
I love the card and am happy with its performance but I have one fairly crippling issue with it. Every so often (as much as once or twice a night or as few as every several days) the card locks up and freezes my whole system. It locks up the sounds, video, all input, everything. I am forced into a hard reboot whenever it happens. I primarily play WoW and have not seen the issue when it has not been open. The only other game I have tried on this computer is Diablo 3 and I have had no issues.
When I first had the card I did a modest overclock on it and then backed it off to stock when I had my first freeze. The freezes have still continued. Here is a list of my basic hardware components:
CPU: i7-930 3.1 GHz (clocked to 4.0)
Motherboard: Gigabyte GA-X58A
Ram: G Skill Ripjaws series 12G (3 x 4gb)
SSD: Kingston 96gb
PSU: Cougar SX700 700W
Here are some of the things I have tried:
-Returning the video card to stock settings
-Returning the CPU to stock settings.
-Trying several different versions of AMD Catalyst and drivers (including 12.4 and 12.6)
-Updated every driver of every component, including my bios
-Tried running different programs in the background (ie firefox, chrome, itunes, it crashes with all of them and none of them)
-Reformatted my hard drive and installed fresh windows
-Changed the PCI-e slot the video card was in and switched the cables running from the power supply
-Adjusted the minimum clock speed as I read a forum thread that suggested sometimes the switching between low speed and high speed caused crashes.
I am nearly out of ideas and am not sure where to go from here. Prior to this card I was running a HD 5830 with no issues and the exact same hardware setup. I am well outside of my newegg return dates but I did register with XFX for the lifetime warranty. At this point is it just time to contact XFX and RMA?
Please give me some suggestions, thanks as always.
So I bought a XFX Radeon HD 7850 some months back from newegg, here is the link
http://www.newegg.com/Product/Product.aspx?Item=N82E16814150609
I love the card and am happy with its performance but I have one fairly crippling issue with it. Every so often (as much as once or twice a night or as few as every several days) the card locks up and freezes my whole system. It locks up the sounds, video, all input, everything. I am forced into a hard reboot whenever it happens. I primarily play WoW and have not seen the issue when it has not been open. The only other game I have tried on this computer is Diablo 3 and I have had no issues.
When I first had the card I did a modest overclock on it and then backed it off to stock when I had my first freeze. The freezes have still continued. Here is a list of my basic hardware components:
CPU: i7-930 3.1 GHz (clocked to 4.0)
Motherboard: Gigabyte GA-X58A
Ram: G Skill Ripjaws series 12G (3 x 4gb)
SSD: Kingston 96gb
PSU: Cougar SX700 700W
Here are some of the things I have tried:
-Returning the video card to stock settings
-Returning the CPU to stock settings.
-Trying several different versions of AMD Catalyst and drivers (including 12.4 and 12.6)
-Updated every driver of every component, including my bios
-Tried running different programs in the background (ie firefox, chrome, itunes, it crashes with all of them and none of them)
-Reformatted my hard drive and installed fresh windows
-Changed the PCI-e slot the video card was in and switched the cables running from the power supply
-Adjusted the minimum clock speed as I read a forum thread that suggested sometimes the switching between low speed and high speed caused crashes.
I am nearly out of ideas and am not sure where to go from here. Prior to this card I was running a HD 5830 with no issues and the exact same hardware setup. I am well outside of my newegg return dates but I did register with XFX for the lifetime warranty. At this point is it just time to contact XFX and RMA?
Please give me some suggestions, thanks as always.