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An Unresponsive Computer

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January 26, 2013 10:25:49 PM

Not as bad as my Thread Title sounds, but still scary. I have been asking around, but I wanted to make sure if my PSU, GPU, or CPU is the reason why my one month old dream computer is causing my computer to become unresponsive after I have an initial Shogun 2 crash that results in a black screen with only the Shogun 2 cursor visible.

Okay, so I love Shogun 2 and about a month ago I finally had the resources to build my dream computer with no budget, which I gladly did and took much into consideration. Now, it's been about a month and I am trying to play Shogun 2 but I get these crashes anywhere from 1 to 2 hours into playing that happen abruptly with just a black screen. I ctrl alt del to get back to my desktop, but when I go to click on the application to play again my game starts with a black screen and my computer becomes unresponsive. I have to manually hit the reset button on the case to restore order.

Ever since these crashes have occurred I have uninstalled Chrome, ran a memtest for a whole day, updated my nvidia drivers with a clean installation, verified my game cache, updated my bios, and disabled my Anti-Virus while the game was running. Today I will start disabling background applications just to make sure that that isn't the source of the problem either.

Now the puzzling part of this mystery is that when I play other games like Far Cry 3, and The Witcher 2 w/ Ubersampling that are also very stressful, my computer seems to handle it fine. I also believed that my problem was fixed after I installed my new graphics drivers because I played for almost five hours without any crashes, but the next day as soon as I get into my first campaign land battle approx. 30 minutes into my session my game crashed. Then I clicked on the application and my computer became unresponsive just like before.

I reset my computer, and then I played for many hours after that without a crash as well as getting through a massive land battle with almost 7 thousand units in it. If somebody out there could just please help me figure out why my computer is becoming unresponsive I would be so grateful. Here is a list of my computer specs:

Windows 7 64bit
GTX 690
i7 3770k (sometimes i will use turbo evo to turn the multiplier up to 4.2-4.3, but i ran prime95 for 6hrs on each and no crash)
16gb Corsair Vengeance 1866(2x8gb) (i run at 1600)
Asus Maximus V Formula
CORSAIR HX Series HX850 850W 80 plus gold certified
Samsung 840 pro ssd 256gb

Please help me figure this out you would have my undying gratitude.

More about : unresponsive computer

January 26, 2013 10:36:36 PM

It will be a problem with device drivers or software. What makes Chrome run is the most recent Java from Sun Microsystems. Your computer may not support this latest release. Do you have the latest Microsoft Net Framework, also?

Regards,
Dan.
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January 26, 2013 10:42:46 PM

...My mistake, I though you meant it was a problem with Chrome causing the crashes, my apologies. Therefore, I do not know what is causing this, sorry.
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a c 134 à CPUs
January 26, 2013 10:45:42 PM

do u have the latest drivers, and defragged and scandisked ur disk for errors, also ran a ccleaner to clean ur registry?

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January 27, 2013 3:58:19 AM

iceclock said:
do u have the latest drivers, and defragged and scandisked ur disk for errors, also ran a ccleaner to clean ur registry?

Yeah, my drivers have all been updated, I believe you are not supposed to defragment a SSD because it actually makes it run slower, and I have done ccleaner twice. I am not quite sure what "scandisked ur disk for errors" means.
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January 27, 2013 4:09:05 AM

Yeah I decided not to get one since ssd's are so much faster, but is scandisk safe for an ssd, or is that just a hdd thing too? Just making sure I understand.
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a c 134 à CPUs
January 27, 2013 4:15:07 AM

yes.

i havent heard of issues scanning repairing errors on an ssd.

defrag is a no-no but scandisk dont think it will damage it if u run it once in a while.

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January 27, 2013 12:31:45 PM

I had problems running Shogun 2 on my new pc as well. There were severe graphical glitches which made the game unplayable. I went through similar diagnostics, all my other games (FC3 as well) were playing fine.

It turned out to be lucidvirtu. That was causing problems. I disabled it and it sorted out all my problems. Do you have that installed?

But you've said that it runs fine for hours sometimes and only 30 minutes otherwise. I faced problems from the opening credits so maybe its not lucidvirtu. There is a creative assembly forum which has people who specialise in this. I posted there asking for help and they were quite responsive.

TOTAL WAR FORUMS (Shogun 2)
http://forums.totalwar.com/forumdisplay.php/96-Total-Wa...
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January 27, 2013 11:02:45 PM

I will look for Lucidvirtu, and if i find anything I will uninstall it but last night the first background application I decided to disable was Seirra2.gpu, which is connected to Corsair Link from my H80i. I disabled that as well as my regular routine of only having steam open and NVIDIA Control Panel open when I play and I got through 5 hours with no problems. :) 

I also installed microsoft.NET framework 4.5

I always thought it was already installed with my Windows 7 updates, but then I saw it wasn't! So now I'm thinking everything is fine, but I have been wrong before. I still don't think fixing these things was why my computer became unresponsive.

In all honesty, I can care less about some minor game crashes here and there, but what I really would like to know is why my computer became unresponsive when I opened the game up after that first crash.
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a c 134 à CPUs
January 27, 2013 11:27:27 PM

have u scandisked ur pc, ran a defrag, ran cc-cleaner, and installed all the latest drivers and motherboard bios?

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January 31, 2013 4:28:20 PM

iceclock said:
have u scandisked ur pc, ran a defrag, ran cc-cleaner, and installed all the latest drivers and motherboard bios?

Yes I have, but the problem persists. It just happened again this morning for the first time in a few days. It's strange because it doesn't always occur regularly now, but then it happens and then when I go to open the game back up it makes my computer unresponsive. If it was a software problem wouldn't it happen more regularly?
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a c 134 à CPUs
January 31, 2013 4:31:09 PM

maybe reinstall windows. could have a corrupted installation.
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January 31, 2013 7:09:33 PM

The fact that it only happens with that game indicates a software problem I think. If it was a hardware problem it would be happening with other games and applications as well.

Sounds silly to ask but have you uninstalled and re installed shogun? If not then try that as well.
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a c 134 à CPUs
January 31, 2013 7:28:36 PM

good proposition
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!