How to reset acer one laptop to factory settings when stuck on starting service

i try ed resetting my laptop to factory setting and got stuck on the set up and it keeps restarting it when i get into the start up page is there anyway to reset from the boot menu .. my email is or you can call me anytime day or night 978 833 475
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More about reset acer laptop factory settings stuck starting service
  1. do not put e-mail and phone number on post edit and erase them,look you user manual for resetting to factory process
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