Internet not working in windows 7

Hello,
i installed norton antivirus in windows7.soon after the installation internet stopped working.it is showing connection error.but when i pinged,response is coming...so what is the solution
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More about internet working windows
  1. It probably included a firewall as well and the firewall is blocking your internet connection. Try to find firewall settings for Norton and look where you can allow your web browser(s) to have internet access.
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