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Computer having weird freezing issues

Last response: in Graphics & Displays
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July 27, 2012 12:34:08 PM


Sorry if this isn't in the right section.

My build:
Intel S1155 Core i5 3570K 3.40Ghz
Gigabyte S1155 ATX GA-Z77X-UD3H-WB
DDR3 8GB (2x4G) Corsair 1600MHz Vengeance CL9 RAM Kit
1TB Seagate 3.5" 7200rpm SATA 6Gb/s HDD (PN ST1000DM003)
ATI 7870 2GB Gigabyte PCIe Video Card GV-R787OC-2GD
650 Watt Corsair HX-650 Modular Power Supply
Microsoft Wired 600 Desktop Keyboard and Mouse

At least 3 - 4 times a day for the past week I've been having some weird issues with my computer. It doesn't matter how power intensive the task is - when I'm on YouTube, on Word or playing some games, my pc tends to freeze.

It isn't the usual "Program is not responding" error, in my case, everything stops working. My keyboard and mouse doesn't work and all I am left is a frozen image of what ever I was doing and I am forced to reboot my computer. This has been happening more and more frequently. What's the matter with it and how do I fix it?

Regards,
July 27, 2012 3:45:15 PM

What are your temps like ? Has this suddenly started ?
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July 27, 2012 3:52:19 PM

Temps are pretty normal.... computer crashes even when it's idle.
Current temps are (just been online for the past hr)....
~32degrees c on the cpu
~26 on the gpu
~25-30 on the mobo
~24 on the hdd
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July 27, 2012 4:01:14 PM

have you done a virus scan
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July 27, 2012 4:03:25 PM

Has this issue always persisted since u got the system?
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July 27, 2012 4:08:50 PM

also try runing memtest to see if you have a bad stick of ram. also check that no one changed a bios setting on you. sounds like a ram issue or a power issue. you can also get hardware monitor and log your system power and temps.
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July 28, 2012 12:36:24 AM

Okay guys, I ran memtest86+ for 8 hrs 30 mins, 8 passes, no errors.
Done a virus scan.
Yes, the issue was there since I got the system but it was so infrequent (like once every 2-3 days) that I just ignored it.
Bios settings are all default, I had overclocked my CPU to 4.3ghz but I reset cmos like a week ago.




As for temps, I have been doing that and nothing seems abnormal. Could it be an issue with the amount of power the components are getting?

Edit:
SS of HW monitor
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Best solution

July 28, 2012 1:19:20 AM

thmage8 said:
Sorry if this isn't in the right section.

My build:
Intel S1155 Core i5 3570K 3.40Ghz
Gigabyte S1155 ATX GA-Z77X-UD3H-WB
DDR3 8GB (2x4G) Corsair 1600MHz Vengeance CL9 RAM Kit
1TB Seagate 3.5" 7200rpm SATA 6Gb/s HDD (PN ST1000DM003)
ATI 7870 2GB Gigabyte PCIe Video Card GV-R787OC-2GD
650 Watt Corsair HX-650 Modular Power Supply
Microsoft Wired 600 Desktop Keyboard and Mouse

At least 3 - 4 times a day for the past week I've been having some weird issues with my computer. It doesn't matter how power intensive the task is - when I'm on YouTube, on Word or playing some games, my pc tends to freeze.

It isn't the usual "Program is not responding" error, in my case, everything stops working. My keyboard and mouse doesn't work and all I am left is a frozen image of what ever I was doing and I am forced to reboot my computer. This has been happening more and more frequently. What's the matter with it and how do I fix it?

Regards,


I'm surprised you guys don't know this one!
No, it is not a virus, and not the temps...

You have to set the power profile for the mouse and keyboard.
The mouse and keyboard are automatically shut off "to save power"
This is a long standing bug in windows....I'm shocked you don't know about it already.
Open the hardware profiles. You will notice that the mouse and keyboard have a setting to turn them off, to "save power."
You have to UN-check the box that allows the system to turn them off, and restart the computer for the change to take effect.

This bug shows up on older computers, not all computers...
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July 28, 2012 1:40:29 AM

soundguruman said:
I'm surprised you guys don't know this one!
No, it is not a virus, and not the temps...

You have to set the power profile for the mouse and keyboard.
The mouse and keyboard are automatically shut off "to save power"
This is a long standing bug in windows....I'm shocked you don't know about it already.
Open the hardware profiles. You will notice that the mouse and keyboard have a setting to turn them off, to "save power."
You have to UN-check the box that allows the system to turn them off, and restart the computer for the change to take effect.

This bug shows up on older computers, not all computers...


Hi,

I don't believe that's the problem.


(Running on safemode at the moment)
Regards,
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July 28, 2012 7:30:10 AM

Is your Mobo BIOS upto date ?
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July 28, 2012 7:34:21 AM

sl4y3r said:
Is your Mobo BIOS upto date ?

Yes, I have the latest BIOS in my mobo. (Version F11).
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July 28, 2012 11:16:23 PM

I think the problem is fixed, soundguruman was right. Device manager says it's turned off but my power plan still can disable mouse/keyboard to save power. Left computer overnight without any issues. Thank you.
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July 28, 2012 11:16:44 PM

Best answer selected by thmage8.
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September 23, 2012 4:27:36 PM

Hi,
i'v got same configuration as u have and I'm getting same issue so please help me if you find a way out.
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September 23, 2012 10:10:56 PM

This topic has been closed by Mousemonkey
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