I've been having this issue with my three month old HP Envy 14 notebook for a few weeks. Sometimes when I'm playing games (Skyrim, Starcraft 2) or watching a movie on WMP the computer will just lock up. No mouse, no keyboard, and a strange buzzing noise. The only option is to restart. This is exactly what the buzzing sound is like: http://www.youtube.com/watch?v=h-msujgDmsU
Also, it has happened a few times while doing non-graphics intensive tasks such as using Google Chrome or Microsoft Excel which makes me think its not related to the video card.
The frequency of the freezes is very random. It's only happened about a dozen times, but I have this problem on another desktop quite frequently so I'm not sure if its HP related.
Here's a quick overview of my system:
• HP Envy 14 Beats Edition Notebook
• Windows 7 x64
• i5-2430
• Radeon HD 6630 switchable graphics
• 6GB 1333MHz DDR3 RAM
• 80GB SSD (OS)
• 500GB Conventional HD (Games)
• Stock BIOS settings; not overclocked
Attempted solutions:
• Updated ATI drivers
• Reinstalled sound drivers
• Uninstalled Antivirus
• Ran Memtest86+ for 6 hours; 5 passes (no errors)
• Windows Event log shows nothing in particular (http://i.imgur.com/3LEi1.jpg)
• Used CoreTemp to monitor temperatures - nothing out of the ordinary (45-55 on idle, 65 max when gaming)
Ideas?
Also, it has happened a few times while doing non-graphics intensive tasks such as using Google Chrome or Microsoft Excel which makes me think its not related to the video card.
The frequency of the freezes is very random. It's only happened about a dozen times, but I have this problem on another desktop quite frequently so I'm not sure if its HP related.
Here's a quick overview of my system:
• HP Envy 14 Beats Edition Notebook
• Windows 7 x64
• i5-2430
• Radeon HD 6630 switchable graphics
• 6GB 1333MHz DDR3 RAM
• 80GB SSD (OS)
• 500GB Conventional HD (Games)
• Stock BIOS settings; not overclocked
Attempted solutions:
• Updated ATI drivers
• Reinstalled sound drivers
• Uninstalled Antivirus
• Ran Memtest86+ for 6 hours; 5 passes (no errors)
• Windows Event log shows nothing in particular (http://i.imgur.com/3LEi1.jpg)
• Used CoreTemp to monitor temperatures - nothing out of the ordinary (45-55 on idle, 65 max when gaming)
Ideas?