Hello,
I was working on my computer just fine had some windows open and using chrome with a few tabs open my usual operation. I stepped away and came back 10 mins later and my screen was frozen so i thought. Then I noticed my mouse had no power to it cuz the light was off under the mouse. I unpluged the usb and plugged it back in and the light came on but there was no movement. Then I realized that my keyboard wasn't responding either becuase I tried the Cntrl Alt Del. to bring up the task mangr. after no resultsI did a hard shut down. Now there is still no sign of response from the keyboard or mouse. I can't sign on when the windows loads up to sign in the computer. I did hit all the functions keys trying to get something to close too when it ha ppend but nothing. could I have hit a function key that would lock out the keyboard? I've unpluged everything and turned it back on but still no response from the keyboard so I can't log the computer on. It does boot upbut then goes no further cuz I cant type my password in. Any ideas? Please help I have a business that I need to use the computer for. It's a Dell desktop running XPS 400 using Windows. Thanks in advance for any help.
I was working on my computer just fine had some windows open and using chrome with a few tabs open my usual operation. I stepped away and came back 10 mins later and my screen was frozen so i thought. Then I noticed my mouse had no power to it cuz the light was off under the mouse. I unpluged the usb and plugged it back in and the light came on but there was no movement. Then I realized that my keyboard wasn't responding either becuase I tried the Cntrl Alt Del. to bring up the task mangr. after no resultsI did a hard shut down. Now there is still no sign of response from the keyboard or mouse. I can't sign on when the windows loads up to sign in the computer. I did hit all the functions keys trying to get something to close too when it ha ppend but nothing. could I have hit a function key that would lock out the keyboard? I've unpluged everything and turned it back on but still no response from the keyboard so I can't log the computer on. It does boot upbut then goes no further cuz I cant type my password in. Any ideas? Please help I have a business that I need to use the computer for. It's a Dell desktop running XPS 400 using Windows. Thanks in advance for any help.