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Dvd driver in my laptop is playing cd but not dvd

Last response: in Windows 7
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February 13, 2012 12:41:26 PM

Hello,
cd driver in my laptop is playing cd but not dvd,,what should i do?
a b D Laptop
a b $ Windows 7
February 13, 2012 1:01:28 PM

look up your model number and look for technical details regarding your optical drive
it sounds like you have an old laptop
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February 13, 2012 1:52:37 PM

Door to the optical drive should give you info as to if it is DVD or not. (what the drive supports)
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a b D Laptop
a b $ Windows 7
February 13, 2012 2:03:31 PM

it may be failing.
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!