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Conexant hd audio bass/treble control

Last response: in Components
February 6, 2013 10:40:55 PM

I have an hp pavillion dv 2500 with windows xp. The hp tag on the botton says dv2700, p/n KC450UA#ABA. It also shows dv2710us It has conexant hd smartaudio 221. The laptop came with windows vista and the previous owner installed xp pro. I am unable to adjust the bass/treble slide controls. The controls are greyed out. I don't know what to do, I've tried everything that I can think of and would appreciate any help or suggestions.
a b α HP
February 7, 2013 12:41:10 AM

reinstall the sound drivers from hp support site

All the best Brett :) 
February 7, 2013 10:30:26 PM

I tried reinstalling the sound drivers and still am unable to use the bass and treble controls. Thank you for your suggestion, I appreciate all the help I can get!