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AMD Catalyst Installation BSOD during Hardware Detection

Last response: in Graphics & Displays
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August 5, 2012 12:06:46 AM

I have bought a XFX Radeon HD 6870 Graphics Card and A 600 Watt Power Supply for my Dell T3400 :D 
Windows Installed the stock drivers via Windows Update.
My problem is that whenever I Install the Official Drivers with Catalyst in them (Included CD Drivers and 12.2 Drivers and above including the official XFX drivers.) I will get a BSOD (After I choose Express or Custom) when the text says Detecting Hardware. (Something like that)

Heres my basic specs:
Windows 7 Ultimate 64-bit
4GB Ram
XFX Radeon HD 6870

Here is my BSOD Dump:
Spoiler
PNP_DETECTED_FATAL_ERROR (ca)
PnP encountered a severe error, either as a result of a problem in a driver or
a problem in PnP itself. The first argument describes the nature of the
problem, the second argument is the address of the PDO. The other arguments
vary depending on argument 1.
Arguments:
Arg1: 000000000000000b, Deleted PDO reported as relation
One of the removal relations for the device being removed has
already been deleted.
Arg2: fffffa8004064310, Related PDO
Arg3: 0000000000000001, Removal relations
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR: 0xCA_B

DEVICE_OBJECT: fffffa8004064310

DRIVER_OBJECT: fffffa800437d060

IMAGE_NAME: pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc117

MODULE_NAME: pci

FAULTING_MODULE: fffff88000e0a000 pci

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80002cc70c5 to fffff80002889040

STACK_TEXT:
fffff880`02feea18 fffff800`02cc70c5 : 00000000`000000ca 00000000`0000000b fffffa80`04064310 00000000`00000001 : nt!KeBugCheckEx
fffff880`02feea20 fffff800`02cc77c9 : 00000000`00000003 fffff880`00000003 fffff880`00000001 fffff880`02feec38 : nt!PnpProcessRelation+0x695
fffff880`02feea90 fffff800`02d02775 : 00000000`00000000 fffffa80`0477a010 fffff8a0`0a4c4bd0 fffff880`02feecb8 : nt!PnpBuildRemovalRelationList+0x69
fffff880`02feeae0 fffff800`02d036dc : fffff880`02feecb8 fffffa80`03b59b00 fffffa80`03920680 fffffa80`00000000 : nt!PnpProcessQueryRemoveAndEject+0x325
fffff880`02feec20 fffff800`02bee528 : 00000000`00000000 fffffa80`03b59bb0 fffff8a0`0a4c4bd0 00000000`00000000 : nt!PnpProcessTargetDeviceEvent+0x4c
fffff880`02feec50 fffff800`028961e1 : fffff800`02af049c fffff8a0`0a4c4bd0 fffff800`02a2d5f8 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x56c7b
fffff880`02feecb0 fffff800`02b286e6 : 00000000`00000000 fffffa80`03920680 00000000`00000080 fffffa80`0390c040 : nt!ExpWorkerThread+0x111
fffff880`02feed40 fffff800`02867566 : fffff880`009ec180 fffffa80`03920680 fffff880`009f6f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`02feed80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xCA_B_IMAGE_pci.sys

BUCKET_ID: X64_0xCA_B_IMAGE_pci.sys

Followup: MachineOwner
---------
August 5, 2012 3:24:00 AM

uninstall any drivers that are in the system for the card...then install a program called driver sweeper....restart the pc and boot into safe mode and run driver sweeper....then reboot back into windows and install the latest drivers from ati....let me know if this fixes your problem.
August 5, 2012 4:06:49 AM

drums101 said:
uninstall any drivers that are in the system for the card...then install a program called driver sweeper....restart the pc and boot into safe mode and run driver sweeper....then reboot back into windows and install the latest drivers from ati....let me know if this fixes your problem.
Done that already but as-well done it again. I manually install the drivers but I wanted to get the control panel.
Related resources
August 5, 2012 4:11:28 AM

I dont understand your post lol....what do you mean about I manually install the drivers but I wanted to get the control panel?
August 5, 2012 4:17:18 AM

drums101 said:
I dont understand your post lol....what do you mean about I manually install the drivers but I wanted to get the control panel?
In device manager, I updated the 6870 with the 12.2 drivers (found after running the 12.2 exe then letting it download the files then closing the exe. Files are in AMD Under Main HardDrive) But If I manually install the drivers like I did, I don't get Catalyst or anything.
August 5, 2012 4:57:44 AM

what chipset your mobo have? if its amd, you can try this(install the drivers w/out the card,) ive done that! it worked for me
August 5, 2012 2:07:19 PM

gene_11 said:
what chipset your mobo have? if its amd, you can try this(install the drivers w/out the card,) ive done that! it worked for me
Its an Intel XD. Intel's are Dell's Friends.
August 5, 2012 2:46:18 PM

did you try the exact method that I posted? there is a reason I told you to do it specifically that way....I Have had issues with amd drivers when there is left over crap from old drivers so it causes it to not install right
August 5, 2012 3:02:25 PM

drums101 said:
did you try the exact method that I posted? there is a reason I told you to do it specifically that way....I Have had issues with amd drivers when there is left over crap from old drivers so it causes it to not install right
Yes I did what you said the exact way. I even Fresh Install Windows and Tried the method before Windows Installed and AMD Drivers
August 5, 2012 3:08:32 PM

dang you even reformatted windows? hmm that makes me think there is something worse going on then just software issues.....so windows installs the drivers just fine? have you tried to play a game with the windows does drivers? does it give decent performance?
August 5, 2012 3:11:16 PM

drums101 said:
dang you even reformatted windows? hmm that makes me think there is something worse going on then just software issues.....so windows installs the drivers just fine? have you tried to play a game with the windows does drivers? does it give decent performance?
Hell Yeah! I mean manual installation still updates the drivers, its just Catalyst is not included. I'm fine without Catalyst but, it would be nice to have it.
August 5, 2012 3:12:51 PM

yea I hear you have you tried installing any other drivers besides 12.2 I think they have up to 12.6 out.
August 5, 2012 3:24:17 PM

drums101 said:
yea I hear you have you tried installing any other drivers besides 12.2 I think they have up to 12.6 out.
12.2 and Up kill my computer without manual. I'm fine right now with 12.2 no reason to downgrade :)  Just If I can obtain Catalyst for 12.2 or above that would be Fantastic.
August 5, 2012 8:47:09 PM

so when you go to install catalyst control manager you choose custom and only install the application not the drivers again right? make sure you are only trying to install the app and not the drivers again
February 18, 2013 4:03:08 PM

I am having very similar problems (I was hoping for a solution here). Same computer, Dell T3400, but with ATI FireGL V3600 graphics card and 8 GB ram. Fresh install of Windows 7 Enterprise. I am trying to install the unified driver version 8.911.3.4 dated 6/20/2012.

I get the BSOD every time while the installer is reporting "detect hardware". What is interesting, however, is that I have an identical T3400 that I performed the same installation on a few weeks ago, again after a fresh install of Windows 7, and it installed without issue.

What I have tried:

Fresh Win7 install, Intel chipset drivers install, Catalyst install - FAIL
Fresh Win7 install, Catalyst install - FAIL
Fresh Win7 install, Win7 SP1 install, Intel chipset drivers install, Catalyst install - FAIL
Fresh Win7 install, Intel chipset drivers install, manual ATI graphic driver install (no control center), Catalyst install - FAIL

I tried using the video card from the working system. Catalyst install failed.
After the fresh Win7 install, I connected the hard drive to the working system. Catalyst install failed.

I'm about to clone the hard drive of the working box and call it done.
!