My graphics card wont work

[Mcawesome]

Hello,
I just got an ati radeon hd 4850 and a new 500 watt power supply to run it. I installed both of them and turned on my computer everything ran but the screen stayed black and the computer didnt boot up. i meet al the requirements to run the thing, ive googed everything i can think of, asked everyone i know, and now im asking the internet. help me out please if this doesnt work im gonna have to take my computer to someone who knows what there doing.

 

[Sunius]

Did you plug the 6-pin connector from your power supply to your graphics card?

Are you connecting your monitor to the motherboard or the graphics card?

 

[Mcawesome]

i think its a 6+2 pin connector also it doesnt matter where I plug the monitor in it doesn't work

 

[Deemo13]

What power supply did you get? Did you plug everything in correctly? Make sure you plugged in the power cable to the graphics card like so:

You need to plug the thing in the bottom picture into the card.

If you did that and it still doesnt work, I'd like to know the model of the power supply.

 

[Mcawesome]

its a rocketfish 500 watt power supply

 

[Deemo13]

This is why we dont buy power supplies from BestBuy. Rocketfish makes some of the worst power supplies on the market. I tried to look up how much power it puts out in terms of amps, but under specifications for the power supply, all I could find is the dimensions, which is flat out embarrassing.

Its made by Huntkey. I wouldnt trust it to run anything in my computer.

But seeing as you probably already have it, you are kinda stuck with it for now. I can't find any specifications on it, would you be willing to tell me what the side label says under 12V rail? It might not be enough to run the card.

 

[Mcawesome]

its got two rails and says 18A under both max watt is 432w

 

[Onus]

If that Rocketfish is 80+ certified, it is a newer one and may be okay. If not, be advised that HardwareSecrets tested a number of Rocketfish PSUs, and most if not all of them died violently under load. A quality modern PSU has full range active PFC (no little voltage switch) and some level of 80+ certification; it isn't the efficiency so much as that it was tested at 100% of its label and didn't die. Seasonic, Antec, Corsair, XFX, Enermax/LEPA, and FSP are among the better brands.

Edit: Also, make sure you plugged in the CPU power cable.

 

[Mcawesome]

it says 80+ on the side

 

[Onus]

That's a relief. You're probably safe then. The last couple they've tested were ok.

 

[Deemo13]

Can you give us a better description of the issue? Like does the computer stay on when you turn it on?

 

[Mcawesome]

computer turns on all the fans start running and when i hit control alt delete you can hear it start doing stuff. just the monitor stays black non of the usb ports get power and theres no beep that you normaly hear when you boot it up

 

[bignastyid]

Turn the system off and plug the monitor back into the onboard video, tun it on and enter the bios look for an option for primary video adapter and change it to pci express graphics(peg), save changes and exit. Now plug the monitor into the new card.

 

[Mcawesome]

I don't know much bout computers what's the difference between CMOS and BIOS

 

[bignastyid]

CMOS is the hardware that the BIOS is stored on.

 

[Mcawesome]

My old card was pci-e so it was already set to that

 

[Deemo13]

It might have reset itself when the new card was put in, so its worth a shot anyway.

 

[Mcawesome]

I can't access bios when my new card is in the computer

 

[Deemo13]

Well try the motherboard video when the graphics card is in. That would be a clear sign that the motherboard graphics needs to be disabled.

 

[Sunius]

Could you post a list of all the power connectors you connected from the power supply to anything in your PC?

 

[Mcawesome]

I got all the stuff plugged into my motherboard I'm supposed to one going to my disc drive another going to my HDD and one cable plugged into the pci-e slot on the power supply but it's not currently connected anything

 

[Deemo13]

Well the one on the PCI-E slot has to go into the graphics card like I said above in the pictures.

 

[Mcawesome]

The I tried that does it matter that it a 6+2 connector

 

[Deemo13]

No it shouldnt matter.

 

[Mcawesome]

It might be a driver issue