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Audio problem

Last response: in Components
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February 13, 2013 4:46:18 PM

hello
i have asus p5kpl am motherboard and there is always a cross mark in volume icon in toolbar
I tried and downloaded all possible audio drivers for it but still there is no sound so my assumption is that my motherboard sound card is damaged.So i bought a new USB Sound Card.
Now I am running Windows 8 snd when i instered that usb sound card in my system nothing no new hardware was found and there is still cross sign in volume icon.
I am using this sound card http://www.qhmpl.com/product/usb-sound-card-qhm623.html
and i am using usb mouse from the same company and its just working well
Pls help me geeting audio back

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