Unable to detect XFX product? HELP!

Whenever I go to install the drivers for my graphics card into my computer I get a error message that tells me its unable to detect an XFX product at this time. I for the life of me can't figure out how to get my computer to recognize my graphics card... Help please!!!

here are my specs

Asus Sabertooth Z77
Corsair vengance lp 16gb (8+8)DDR3 ram
Corsair HX850 psu
XFX Radeon HD 6950 Graphics Card
Intel I7 2700k sandybridge
Samsung 830 ssd
2 answers Last reply
More about unable detect product help
  1. Hello, I would try to uninstall any drivers that you have installed. Go into your bios and manually select your graphics card oppose to any integrated solution. Then try re-installing the drivers.

    Also does the graphics card appear in the bios?
  2. I believe that the graphics card is recognized in BIOS and in Windows and that Catalyst drivers cannot recognize that there is an AMD display adapter in the computer.

    This problem happens sometimes to some people including me. I have told many times here in this forum that people having such problem should install the drivers the old way, namely using the .inf file method. I do it that way whenever there is a new version catalyst is out. I do not go the .exe way thinking and hoping that I may be lucky this time.
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