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When i turn on my hp g62 laptop i getpress the esc key for startup menu when i p

Last response: in Windows 7
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February 15, 2012 9:56:01 AM

Hello,
when i turn on my hp g62 laptop i getpress the esc key for startup menu when i press the esc key the machine drops dead how can i fix this problem?"
February 15, 2012 10:39:18 AM

When you turn the laptop on, is there an option for safe mode or even to enter a command line?

Try booting to a windows 7 disk and post back if it works.
!