I bought a copy of windows 7 from Comp usa, Now I need to reinstall that copy on my mothers computer i built for her because she got a virus that will not even let the computer boot up. I decided the easiest way to resolve the problem would be to just reinstall her OS, But microsoft is giving me trouble with the product key. They want me to call Compusa for the product key which is bizarre cause i didnt buy the computer from them, I just bought the copy of the OEM software from them. Do i have to call compusa for them to generate a new product key or was the microsoft rep just pulling my leg. She also told me that i would have to be charged 59.99 an hour if i called back for more support, which just leads me to believe she didn't know what i was talking about.
If you guys could chime in with some insight on this, i would greatly appreciate it. Or perhaps give me another number to call other than their customer service, that would be great.
If you guys could chime in with some insight on this, i would greatly appreciate it. Or perhaps give me another number to call other than their customer service, that would be great.