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Display Issues

Last response: in Graphics & Displays
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August 16, 2012 11:29:14 AM

Hey guys,

I've just bought a new Nvidia EVGA GTX690 graphics card installed drivers and everything, so that went fine and so forth.

The monitor I have is a: SAMSUNG S27A950D 27" FHD WS 2MS 120HZ 3D LED MONITOR

1 problem, my computer is now stuck with like this 2 inch black border all around the screen.

Errors and so forth:
Code 43 error shows in Device Manager for the driver saying the device has been disabled due to something or other.

When I try and access Nvidia Contorl Panel it says it can't detect a monitor connected to it.

When I check my display to change resolution and so forth in control panel it allows resolution change, however no monitor info is being shown(Advanced settings) nor can it detect my other monitor.

Troubleshooting so far:
Re-installed drivers
Wiped drivers completely and tried re-installing again.
Tried different monitors
Monitor is definitely plugged into the GPU via a DVI cable.

Does anyone know what to do? Normally this issue only happens on ATI cards, and I don't know how to fix this, google has failed me.

More about : display issues

August 16, 2012 11:52:56 AM

What is your PSU?
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August 16, 2012 11:54:26 AM

Bejusek said:
What is your PSU?


Not power issues mate, it's a Corsair 1200W AX-1200 Modular PSU
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August 16, 2012 11:54:36 AM

I have done some more troubleshooting, and found that the screen only works on one port of the graphics card, same goes for the other screen, and is showing the black border still.

Hope this helps some more.
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August 16, 2012 11:57:23 AM

I'm thinking the reason it's not detecting with other ports is SLI issues, as essentially the 690 has internal SLI, however once again I can't access Nvidia Control Panel to fix issues as computer can't start it due to said issues.

It's retarded -_-
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a b Î Nvidia
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August 16, 2012 11:58:16 AM

What are your specs? Are PCIe connectors plugged into graphics card from the power supply?
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August 16, 2012 12:04:00 PM

Please tell us full specs!

Also, you said "disabled due to something". Could you verify what that something is?
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August 16, 2012 12:05:10 PM

Sunius said:
What are your specs? Are PCIe connectors plugged into graphics card from the power supply?


Yes, nothing is connected wrong mate, card everything is running fine.

To be precise the card requires 2 plugin points, which are both 8 pins, the slots perfectly match up, so it's not a connection issue.

My exact computer specs, although I didn't think everything apart form what already is stated would be required:
---------------------------------------------------------
Motherboard: ASUS RAMPAGE IV FORMULA

PSU: CORSAIR 1200W AX-1200 MODULAR POWER SUPPLY

CPU: INTEL CORE i7 3930K SANDY BRIDGE-E 3.2GHz 12MB

OS and GPU drivers run on a: SILICON POWER VELOX V60 2.5" 240GB SSD SATA3 550/520

RAM: G.SKILL 16GB KIT DDR3 RIPJAWS Z C9 1600MHz (Quad Channel)

Monitor: SAMSUNG S27A950D 27" FHD WS 2MS 120HZ 3D LED MONITOR
-------------------------------------------------------------------------------------------------------------------

All I can say is everything worked fine until I put the new card in, old card was Nvidia, so I didn't think there'd be so many issues either.
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August 16, 2012 12:09:41 PM

Sunius said:
Please tell us full specs!

Also, you said "disabled due to something". Could you verify what that something is?


"Windows has stopped this device because it has reported problems. (Code 43)"

Googled the Code 43 before, it did not help much xD
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August 16, 2012 12:12:14 PM

You could try reinstalling windows, sometimes it's the only solution. But to me it looks like the card is faulty.
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a b Î Nvidia
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August 16, 2012 12:18:14 PM

Yea I think the card is faulty as well. Trying it in another computer would not be a bad idea.
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August 16, 2012 12:32:27 PM

Great, another $40 taking it back, having the computer store confirm it's faulty, then waiting 2 weeks for them to have it done, and the 3rd time. Why cna't I buy *** that works the first time for once -_-
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August 26, 2012 1:18:50 PM

Did stress testing on the card, it's fine.

Fixed it by re-formatting it twice. Computer is just being a pain in the arse. This one has been nothing but trouble xD
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