CD-ROM device drivers damaged

[user]

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

I do not see in Windows Explorer either the CD-ROM drive or the CD-RW. When
I look in the Device Manager I see the following message for each of the
two:

"Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)"

How can I solve this short of reinstalling Windows?

Any help with this is greatly appreciated. Thanks.

David

 

[Guest]

Archived from groups: microsoft.public.windowsxp.device_driver.dev (More info?)

See the following KB article
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060&Product=winxp

Cari
www.coribright.com

<David> wrote in message news:uwsQO4$FEHA.1884@TK2MSFTNGP11.phx.gbl...
>I do not see in Windows Explorer either the CD-ROM drive or the CD-RW.
>When
> I look in the Device Manager I see the following message for each of the
> two:
>
> "Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)"
>
> How can I solve this short of reinstalling Windows?
>
> Any help with this is greatly appreciated. Thanks.
>
> David
>
>