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Kernal power 41 BSOD's PSU or faulty motherboard?

Last response: in Components
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February 21, 2013 12:37:29 PM


Hi, I have recently built a new system which randomly BSOD's at weird times. (for example: I can play black ops 2 on full graphics for hours without a glitch but within a few minutes of logging onto Facebook there's a good chance I'll BSOD)

I am wondering if it is a faulty motherboard or if my psu is failing to handle the extra load from the new system. Any help or advice would be greatly appreciated.

System specs:
i7 3820 3.6ghz (running around 35 degrees C.)
Asrock x79 Extreme 6 motherboard ( around 32 degrees C.)
32gb Gskill ripjaws 1600mhz ddr3 ram (has been swapped and is on the mobo approved list)
GTX 680 4gb Leadtek
120gb Kingston Hyper x ssd (operating system)
2x Seagate 2tb HDD
1x Seagate 500gb HDD (all running under 30 degrees C.)
dvdwbd bluray combo
creative x fi fatality professional sound card
NZXT phantom 820 full tower case (with fan control and led lighting)
windows 8 64bit ( have tried win 7 64bit)

My PSU is a Thermaltake EVO blue 750w (never missed a beat running my x58 system with a GTX 570)

Details from event viewer:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 22/02/2013 1:23:36 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: WaRGoD
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-02-21T14:23:36.514240100Z" />
<EventRecordID>2821</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>WaRGoD</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc000001d</Data>
<Data Name="BugcheckParameter2">0xfffff9600019e7f2</Data>
<Data Name="BugcheckParameter3">0xfffff88015179ee0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

I would have thought that the PSU would be plenty big enough to run the system but I'm not sure. Any advice on this would be greatly appreciated.
a b V Motherboard
February 21, 2013 2:57:30 PM

Try running memtest86 to see if you have any memory errors, also check ALL power supply connections to see if they are secure and no pushed back pins. you could also reseat memory modules. Nvidia just released new video card drivers an update would not hurt.
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February 21, 2013 8:20:30 PM

Hi, thanks for your reply.
I ran memtest86 as requested and all a pass
I already have updated to the latest NVidia drivers
Checked PSU connections and reseated ram
Still having same issues
Any other ideas?
Thanks
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Related resources
February 21, 2013 11:36:50 PM

UPDATE:
I decided to run 3d mark11 to rule out the video card. I started running it and it crashed. I then pulled the card out and installed it on my wife's system (smaller PSU and worse system specs than mine) and it worked fine.
I'm leaning towards a faulty motherboard.

Any other comments or ideas would be greatly appreciated.
Thanks
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a b V Motherboard
February 22, 2013 4:40:25 AM

Never have been a fan of Asrock, I have seen to many post on Toms Hardware about problems with Asrock, if you can I would Rma the motherboard and go with either Asus or Gigabyte, just make sure you do not have any bent pins in the CPU socket otherwise they will not warranty the motherboard.
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February 22, 2013 12:40:28 PM

Thanks for the reply.
I RMA'd the motherboard today.
Now the waiting game begins. :whistle:  I am still concerned that they will send it back and say there is nothing wrong with it as the BSOD's were not consistant.
A friend of mine has a very similar system but is using a 1000w PSU, and has not had a single issue. i would of thought the Thermaltake EVO blue 750w would have been fine for the system I described in the original post. If anyone has any thoughts on this please let me know.
Thanks.
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!