Hi, I'm having a bit of an issue with the case that I have selected for my build.
It is a Fractal Design Arc Midi Mid-Tower computer case. I am sure that I have connected all front panel connections to the motherboard, but when I connect or use anything in the front panel, they don't work. I have 2 USB 2.0 and 1 USB 3.0 and the USB 3.0 one does not work. The front panel audio and mic 3.5 mm ports do not work as well.
I was thinking I have to install motherboard drivers in order for this stuff to work. My motherboard is an Asus P8Z77, thanks for any help!
I didn't have to for mine. MAke sure all the headers are connected in the right spot. If they are then you might have a faulty front panel.
I must note that I have 2 USB 2.0 ports from the front panel and both of them work. There must be something wrong with the way I connected the front panel connections. How do I make sure everything is connected right? Where do the front panel headphone/mic jacks and USB 3.0 connections to the motherboard go?
I don't know specifically but check the manual or just look on the motherboard, they are ussually pretty well labeled. Is there a connector for the 3.0 alone?
Yes, there is a USB 3.0 plug from the case that I have connected to what I think is the USB 3.0 port on the motherboard. It seems like I have a faulty USB 3.0 front panel port, but the question about the headphone/mic jacks still remain.
I emailed Fractal Design a couple days ago and they told me to fill out a FedEx form so that they can send a replacement.
I'm not sure whether to go through with this if they're going to send me a brand new case. It's possible that it could be a problem on my end and I didn't plug the cables in properly.
I was thinking of selling the brand new one they send me, because I personally don't like the case after working with it with my build. The problem with that is, I don't know where to sell it because it's a huge box.