Hey everybody I just built my first pc last week on presidents day and everything went fine and was working until today. Every time I play a game, the pc will randomly shut off and restart on its own. I'm not really sure whats wrong because it was working just fine. Any help would be great!
maybe if the heat-sink wasn't really set properly ( maybe 1 pin not pushed through and "locked" ) might be enough for the processor to heat up. also remember that with these processors Intel, in their infinite wisdom, decided to change the way they cooled them ( paste under cap ) over clocking these will do more harm faster than over clocking the previous. ( SB )
under clocking the video card will eliminate heat. sometimes the OC's are pushed to their limit and slightly backed off. if it passes, regardless of how close they are to crashing, the card will pass. Sometimes inadequate cooling of the circuitry will hurt and so will inadequate air flow.
Ah I see well I didnt manually oc the cpu, I just used OC Genie II on the motherboard. The hottest that the cou gets while playing is about 55 to 60 C and the the hottest that the gpu git while playing is 68C, not sure if that is hot enough for it to shut down and restart?
open the catalyst control panel. look for performance or something. you'll be looking for amd overdrive.......... maybe it'll say over clocking or something. don't remember and don't have the ccc on this machine. there will be sliders to move. just back of 50Mz on the processor and ram. save it if you have to and try things out.
open up the CCC and look around.
should be something that looks like a key and a box you have to put a check mark in.
Ok I underclocked my gpu and it seems to be working now, I played an entire battlefield 3 game without it shutting down and restarting, before I could only play like 3 minutes into a game. Thanks for all the help!
the card is supposed to run at the speed it was advertised. It obviously can't which means something is not right. Whether it's a chip problem or a bad memory problem is anybody's guess. If you feel comfortable with it keep it. but you know whatever was plaguing the machine has been found.
Yea thats true, I'm probably going to rma it but the only thing is that newegg doesn't have anymore in stock and I dont want to have to wait for a long period of time without one. If they dont get it in stock soon I may just get a refund, do you have any ideas which 7970 gpu is a good one to get?
I always thought they tried to send the same one back? but I also think you only have 30days to rma. after that you need to send it to XFX. If you haven't registered it yet you better do it. ( xfx )
I see they're pretty wiped out at newegg. gigabyte aren't bad if you can have them switch to that?? your call. Surprised to see HIS cards there. Haven't seen them for a while. Never had problems with those either. don't know what to tell you.
Well on the website it says this, "Out-of-Stock (Back-Order) Items
If Newegg no longer carries an item that is sent in for replacement, or if that item is simply out of stock, the item will be sent to our Back-Order RMA Department. You will be notified via email of two options: 1) Newegg can send you a comparable replacement item, or 2) Newegg can issue you a refund at the current market value of the product. A current-market-value refund may not exceed the original invoice price. If the item is returned within 30 days of the original invoice date, a full refund will be issued." So I can get a refund and buy another or replace it for a similar costing one but I don't know which one. The reason why I chose the card was because I plan on watercooling in the future and removing the heatsink on the gpu doesn't void warranty with them.