Hello! So for month ago my PSU broke. I called up the company that made my computer as I bought it preset. They sent me RMA number and I sent it away. After a full month of wait I finally got back, as I was very curious to see what they've replaced. I noticed a shiny red new GPU.
With a huge question mark over my head I couldn't really identify this new GPU. Well it said ATI Radeon on the side but I didn't know what model. As fast as I can I quickly plug in everything and start it up. I quickly run dxdiag, I click on display and it only says ATI RADEON HD 5800 model. This is where I became very worried, there's noway a 5800 series can beat a GTX 580?
I download Evga Precision X and I see it's a RV870 model.
Now this is where you guys come in place. Is the RV870 worse than the GTX 580? I'm really pissed off right now, especially after waiting a full month for just a PSU replacement. I am going to call them on monday and ask them about this.
I would be pissed...and be on the phone to them a second after i discovered it with steam coming out of my ears,I own a 580 gtx superclocked and that cost me over 400.00 bucks....dont take my 580gtx and replace with a mom and pop gpu.......get in touch with them and demand satisfaction.....was there anything wrong with 580 or did they just steal it from you
An AMD 5800 ~1/2 the speed of a GTX580, most likely an error of entering in one too many zeors on a form somewhere.
Ignore the RV870 as that is the name of the GPU chip, and the same chip is used over a wide range of cards with various parts of it turned on or off depending on the specific card that it is supposed to be (AMD stuff is always fun for tweakers as you can often unlock parts of the chip to make it something better than what was purchased).
When you call up, be sure to play nice, but request some sort of goodies for your trouble (angry goody asking never ends well). Maybe they could be convinced to throw in a higher end GTX670 or 680
I would speak to them and find out why they replaced the graphics card.
August 24, 2012 5:20:16 PM
Yes, I will have a nice talk with them. But they're really pushing my buttons with this slow repair and then downgrading my computer. Hopefully I can convince them to replace it with a better card. To be honest I really just want something that is equally as good as the GTX 580 or better. But instead they they gave me this crap.. I'm downloading Battlefield 3 right now, lets see what lag party it will be..