Modem reconfiguration

[gaybarrie]

Hello,
I need to reconfigure my wireless modem to be able to access the internet. I have changed internet service providers and having problems setting up the modem to the new service to work wireless

 

[Saga Lout]

Hello and welcome to Tom's Hardware Forums.

Your MODEM needs to be changed to reflect the new ISP's login details or you won't connect to their servers. Access the router using the following methodology which also includes advice on wireless security, although if yours is already set and your computers know the key, there's no need to change it. Have a look in the WAN settings page to chnage the ISP detail and use the password your new ISP gave you.

Use the cable that came with your router to connect to your computer then go Start then Run in XP - or use the Windows key plus R in Vista and Windows 7, then type in the following into the Open box, including all the spaces:-

cmd /k ipconfig /all

then press Enter and from the black form that shows up, take a note of the numeric code beside the Default Gateway icon - something like 192.168.0.1.

Type exit to close the black form.

Open Internet Explorer and enter that code into the URL address bar as though it was a website. You're then at the login page to the router's settings utility and admin will usually be the login with either admin or password as the password but your router's instruction manual will help you there.

If you're in, seek out Wireless and then Security and take a note of the key. Sometimes it may be a passphrase, some a simple set of letters and others a hexadecimal code. You also may as well note which level of security it is - WEP, WPA or WPA/PSK 2 and then either AES or TKIP. Your computer will already know this but it's handy information to store. Note also that hexadecimal only contains numbers from zero to 9 and letters a to f so there's no confusion of I and O with 1 and 0.

It's adviseable to keep a note of that security key in your Documents folder and also outside the computer.